Customer Experience News
DSA to hold Chicago Screenmedia Symposium in September
July 26, 2013
The Digital Screenmedia Association announced it will hold its second symposium, this time in Chicago on September 5 and 6.
read nowSmartHub benchmarking study focuses on status of omnichannel
July 26, 2013
The commerce solution provider Innotrac Corp. released its latest SmartHub eCommerce benchmarking analysis, evaluating omnichannel retailing and the data…
read nowNew Linkett solution adds mobile, motion capabilities to TVs, digital signage
July 25, 2013
Technology corporation WestonExpressions recently announced its new Linkett solution, a device that enables existing televisions and digital signage screens…
read nowAre retailers down under on the fast track to mobile payments?
July 23, 2013
Australian retailers may be poised for the broad adoption of mobile payment technology. According to an article on ZDNet, there is a strong desire among the…
read nowUK's Argos taps Blippar for AR catalog
July 23, 2013
The U.K. retailer Argos has launched its first digitally interactive paper catalog with help from Blippar's augmented reality technology.
read nowTexas students pitch store of the future to Walmart execs
July 23, 2013
Graduate students in Texas Tech University's hospitality and retail management master's program will have an opportunity to pitch their idea for the store of…
read nowTarget takes aim at busy moms with mobile app promo (Video)
July 22, 2013
Target has begun a full-scale push to promote its mobile app, which touts features such as daily deals and product reviews.
read nowL.L.Bean encourages adventure on Bootmobile tour
July 19, 2013
The 2013 L.L.Bean Bootmobile Outdoor Discovery Tour is headed to Chicago on July 20, stopping by the Navy Pier to inspire families to spend more time outdoors…
read nowItaly's Coop Group deploys self-scanning by Datalogic
July 18, 2013
The Italian consumer cooperative Coop Estense is rolling out a self-scanning shopping solution by Datalogic. The Coop Group deployed 600 Joya terminals and the…
read nowShopTV launches on Samsung Smart TVs
July 17, 2013
Another commerce term can be added to the conversation about retail, as the letter "t" joins the ranks of "e" and "m." Television commerce ("t-commerce")…
read nowRespect Your Universe taps LA architect for flagship design
July 17, 2013
Respect Your Universe Inc., an active lifestyle apparel brand, recently partnered with Los Angeles-based architect and retail strategist Richard Altuna to…
read nowInComm launches in-store digital sales program
July 16, 2013
A new in-store sales program launched today by InComm uses point-of-purchase marketing to encourage shoppers to make a digital purchase while in a…
read nowOnline retailers increasingly moving into the real world
July 12, 2013
Among online-only retailers, opening brick and mortar locations is an emerging trend, according to a report in the Seattle Times.
read nowVendaria launches cloud-based product discovery platform Sidekick
July 11, 2013
Vendaria Media, a provider of digital merchandising tools and services to leading manufacturers and retailers for more than a decade, has introduced its…
read nowOracle shares customer experience findings from global research
July 11, 2013
Oracle recently conducted research into the shopping needs and expectations of consumers in Brazil, China, Germany, Japan, Russia, the UK and the US, in an…
read nowStudy: Retailers are ill-equipped to deliver omnichannel experience
July 8, 2013
A new study conducted by EKN and sponsored by Epicor has found that brick-and-mortar retailers are ill-equipped to offer the next-generation of consumers the…
read nowElo Touch intros interactive tablet for retail
July 8, 2013
Elo Touch Solutions has announced a new mobile touch-computing tablet designed to help retailers enhance their customer experience, drive sales efficiency and…
read nowDigital signage driving customer engagement at Telecom Italia store in Rome airport
July 1, 2013
YCD-Multimedia, a global provider of smart digital media solutions, has announced that Telecom Italia has selected YCD's digital signage platform to implement…
read nowSamsung's Singapore flagship resembles Apple store design
June 27, 2013
Samsung may be taking another page from the Apple playbook with its latest Samsung Experience Store at VivoCity in Singapore. According to psfk.com, the store…
read nowWestern Union invests in data tech
June 25, 2013
The Western Union Company announced an internal Big Data initiative designed to help define and capture growth opportunities within the company's digital…
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