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Customer Experience Resources

Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve…

Presented by KioskMarketplace.com

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Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

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mPOS 101

What merchants need to know about mobile point-of-sale technology.

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2015 Retail Customer Experience Top 100

Consumers weigh in on the top brands in four categories, including overall customer experience.

Presented by RetailCustomerExperience.com

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Digital Signage as Part of a Seamless Customer Experience

Digital displays can serve as the glue that holds an omnichannel experience together.

Presented by HP Inc.

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How Retailers Win with Analytics

Technology has made it easy for retailers to gather an abundance of data about their operations, but knowing how to make sense of that data isn't always so…

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How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

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The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

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Webinar: The Connected Store - Integrating the customer experience with technology

New technology has given retailers the ability to connect people with specific information to build value for both the seller and the buyer. This new level of…

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The Connected Store

The ability of in-store devices to communicate with each other offers the potential to create an entirely new customer experience while at the same time…

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Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

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Video Walls Go Mainstream

Simpler technology and lower costs are making video walls a much easier puzzle to put together.

Presented by HP Inc.

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Maximizing Retail Sales by Moving Toward an Omni-Channel Strategy

Now, more than ever, retailers need to make the in-store experience as easy and engaging as shopping from the couch.

Presented by HP Inc.

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Get the Dirt on Kiosks

New antimicrobial technology keeps kiosks free from bacteria and fungi, helping users stay healthy.

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2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on…

Presented by RetailCustomerExperience.com

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How the Choice of Digital Signage Software Affects Your Network's Business: A Healthcare Network Example

Digital signs help patients get a fuller service, while allowing doctors to serve more patients more efficiently.

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Leveraging Engagement Technology for the Holiday Season

Learn four touchpoints to provide an exceptional customer experience.

Presented by HP Inc.

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Five Benefits of NFC Deployment for Retailers

Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.

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Four Benefits for Retailers and Customers from Self-Service Kiosks

Deployment of the technology yields benefits on both sides of the counter.

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Reshaping the Shopping Experience with Technology Convergence

Customers are increasingly demanding an interactive shopping experience. Learn how to blend a variety of channels into a digital convergence that will keep…

Presented by HP Inc.

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