E-commerce News
Amazon settles tip-related allegations regarding delivery employees
February 5, 2021
Amazon will pay more than $61.7 million to the Federal Trade Commission as a settlement related to agency allegations that it withheld tips from Amazon Flex…
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Payless taps Vtex to drive digital growth
February 5, 2021
Shoe retailer Payless is partnering with Vtex, a marketplace and e-ommerce solution, in a quest to drive digital growth.
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Amazon CEO Jeff Bezos stepping away into new role
February 3, 2021
Amazon CEO and founder Jeff Bezos, the world's second richest person, is moving into the role of executive board chair come Q3 and Andy Jassy is moving into…
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Pandemic drives growth for online music retailer
February 2, 2021
The need to chill, relax and de-stress is a major factor in why one online music retailer enjoyed robust record growth in 2020.
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UK shoppers missing the in-store retail experience
February 2, 2021
When it comes to in-store retail activity, a majority, 74%, of U.K. shoppers, are missing the physical brick-and-mortar customer experience.
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Walmart aims to speed delivery with automated mini warehouses
January 27, 2021
In a quest to speed up delivery of online bought goods, Walmart aims to develop automated mini-warehouses in and near its stores.
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Online consumers not finding much joy
January 25, 2021
While "retail therapy" has long been tapped by consumers as a way to feel better, the online consumer isn't experiencing much cheer or joy these days…
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Pandemic propels big spike in customer service calls
January 25, 2021
The increased use of online shopping led to a huge spike, 69%, in customer service call volumes during 2020 as COVID-19 spread throughout the world, according…
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Svea Finland, Nordic API Gateway partner to boost e-commerce checkout
January 22, 2021
Payment service provider, Svea and open banking platform Nordic API Gateway have formed a new partnership to help streamline e-commerce checkout for merchants…
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Walmart e-commerce leader leaving post
January 19, 2021
Marc Lore, who started Jet.com and became Walmart's e-commerce chief when the retailer bought his company in 2016, is leaving his role at the end of January.
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NCR acquires Freshop for POS software platform
January 13, 2021
NCR Corp. has acquired grocery e-commerce provider Freshop and plans to integrate it into its enterprise POS software platform.
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Men, women not so different when it comes to shopping behavior
January 12, 2021
Over two-thirds of men and two-thirds of women do the majority of their shopping online and more than two-thirds of men and women are using their smartphone…
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Albertsons introduces contactless pickup locker in Chicago
January 7, 2021
Albertsons Companies has installed an automated and contactless grocery PickUp kiosk on a pilot basis, according to a press release. The kiosk, located at one…
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Crate and Barrel teams with Glympse on curbside pickup, kiosks
December 28, 2020
Crate and Barrel, a specialty retailer, is offering its customers an enhanced curbside pickup experience leveraging Glympse's communication platform, a mobile…
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Luxury apparel brand taps Vtex for online platform
December 24, 2020
This holiday season, St. Croix, a high-end men's luxury apparel brand, is doing business on an online platform built by Vtex.
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Lounge Underwear teams with Emarsys to gain customer insight
December 22, 2020
The women's underwear brand Lounge Underwear is partnering with omnichannel customer engagement provider Emarsys in an effort to get a deeper understanding of…
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Survey: Holiday returns, post-holiday spend will be robust
December 22, 2020
Consumers will be busy shopping as well as returning gifts once Christmas is over, with 92% of Americans participating in post-holiday purchases.
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US shipping system crippled by online sales, snowstorms
December 21, 2020
The U.S. shipping system is fast becoming overwhelmed this holiday season due to three major factors: the surge of online shopping due to COVID-19, winter…
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Global activewear market to hit $354B this year
December 15, 2020
The global activewear market is expected to hit $353.45 billion this year, boasting a 3.7% annual growth rate for the next six years, and reaching $439.1…
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Hostess launches online goodies store in time for holiday shoppers
December 4, 2020
Is there someone on your shopping list that loves HoHos? Or Twinkies? Then a tree ornament or COVID-19 mask might be a welcome gift this season.
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