Mobile in-app more popular than mobile web with holiday shoppers

February 14, 2019

Mobile consumers made 108 percent more purchases in-app compared to mobile web transactions and that number is likely to keep increasing, according to a study…

Report: Live chat not making for happy customers

February 12, 2019

Customer satisfaction with live chat apps is on the decline across a wide range of industries once again.

Amazon takes yet another stab at live video shopping strategy

February 11, 2019

Amazon Live is Amazon's latest attempt to be the online "QVC" live-streaming video shopping destination, featuring shows focused on everything from Valentine's…

Amazon sales up but a bit slower growth this past holiday season

February 5, 2019

Amazon's sales are still going up but not as fast as in the past, and it's spending more than ever on shipping to lure customers.

L'occitane taps AI alerts for faster digital experience response

January 21, 2019

Cosmetics retailer L'occitane en Provence is using Contentsquare's AI Alerts for faster response to digital experience anomalies.

Walgreens Boots Alliance, Microsoft team up to drive delivery, retail innovations

January 18, 2019

Walgreens Boots Alliance and Microsoft have signed a seven-year commitment to develop new technology, retail innovations as well as healthcare delivery models…

Consumers love omnichannel retailers the most, claims survey

December 25, 2018

When it comes to shopping most consumers, 70 percent, like a brand that offers both online and in-store shopping experiences, according to a DXC Technology…

Amazon expands free holiday shipping offer, free one-day shipping

December 17, 2018

Amazon Prime members now have free standard shipping through Dec. 18 and more have access to Prime free one-day shipping given the service is now available to…

December shopping marks biggest online period ever in US

December 12, 2018

A recordsetting $80.3 billion was spent online as of Dec. 6, marking it as the biggest e-commerce period of all time in the U.S., according to Adobe Analytics…

Many millennials love Amazon more than drinking, sex

December 10, 2018

A good majority of millennials, 77 percent, are willing to give up drinking and 44 percent are willing to give up sex before giving up access to Amazon.

Amazon cashierless store may take flight in airports

December 7, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

Online shoppers don't have much patience, reveals study

December 5, 2018

Retailers don't have as many chances for redemption with shoppers than they likely think, according to a Brightpearl report which reveals consumers aren't very…

Walmart deploys Dotcom store technology to allow in-store website orders

December 4, 2018

Cyber Monday biggest Amazon sales day ever

November 27, 2018

The Thanksgiving holiday weekend and Cyber Monday proved to be a huge sales boon for Amazon with Cyber Monday hitting the record books as the biggest shopping…

Shopgate joins Magento partner program

November 9, 2018

Mobile commerce platform Shopgate Inc. is a select partner under the Magento Technology Partner Program, allowing Magento merchants to expand mobile and…

Adobe expects record $124B in online shopping due to mobile ordering

November 9, 2018

Adobe is forecasting a surge in holiday shopping, with online sales rising 14.8 percent to $124 billion in U.S., this season with a record Cyber Monday in the…

Target debuts holiday deals early, mobile checkout

November 6, 2018

Target has kicked off its Black Friday sales, offering select deals nearly one month early.

Mastercard to make signature optional in the store, on the card

October 24, 2018

Cardholder signatures on Mastercard purchases will be optional come next April, on both on the card and purchase receipts.

Interest-free payments can spur online spending

October 18, 2018

Thirty-five percent of consumers are more likely than not to make a purchase online if they can pay in interest-free monthly installments, according to a…

Amazon launches a mattress brand

October 12, 2018

Amazon is offering a line of bed-in-box foam mattresses within its AmazonBasics product line. These mattresses also qualify for free two-day shopping for Prime…