Staples tapping app to push special Black Friday sales

November 21, 2016

Staples shoppers are getting a special peek into Black Friday deals via the retailer's app.

Wal-Mart's Cyber Week kicks off on Black Friday

November 21, 2016

Mega retailer Wal-Mart is not only boosting product inventory for the upcoming holiday sales season, from 8 million items to more than 23 million, it’s kicking…

30 percent of consumers hate Black Friday

November 16, 2016

Black Friday apparently isn't so well loved by consumers despite historical big sales and price reductions on what has long been the busiest holiday season…

Best Buy offering free shipping this holiday season

November 4, 2016

2017 may be the year for supermarket digital experience

November 4, 2016

Next year may be the year online grocery activity hits its stride as supermarkets expand digital shopping options and more consumers are looking to buy more…

Online retail a big focus for holiday shoppers, reveals survey

November 1, 2016

At least half of holiday shoppers are intending to buy gifts online this year, according to the annual Deloitte holiday survey on consumer spend and trends.

Survey: Digital strategy key for retailer success

October 31, 2016

A digital e-commerce strategy is more critical than ever for retailers, as a new survey reveals that consumers love shopping online — especially on Amazon …

Google, Myer partnership taps beacons to measure customer behavior

October 27, 2016

Google is teaming up with Australia-based retailer Myer on a beacon trial to better understand the connection between the brick-and-mortar retail world and the…

Report: Brands not doing well at understanding the customer

September 29, 2016

Despite big gains in technology across IT, marketing and customer relationship teams, some of the biggest brands are not doing a good job of understanding the…

Consumers expect to get holiday shopping done before turkey day

September 19, 2016

Early discounts are one reason one third of consumers expect to finish holiday shopping before November, and many of those shoppers will hit Amazon for…

Google pushes out 2-day delivery to 40M new customers

September 15, 2016

Midwest consumers can now tap Google's two-day delivery service, as Google expands the service to 40 million Midwest customers.

Kohl's, Macy's among 'genius' digital retailers

September 13, 2016

JC Penney, Nordstrom, Macy's and Kohl's are on a 'genius level' when it comes to digital smarts, but no one is close to attaining Amazon's impressive…

Outdoor retailer aims for a deeper customer relationship

September 12, 2016

Cabela's is teaming up with InMoment on a new system that will empower front-line employees and operations leaders with deeper customer intelligence to drive a…

Consumers not a very patient lot, reveals study

August 11, 2016

Companies succeeding at digital customer response will be successful as that's what consumers expect, according to a Northridge Group report. 

Retail beauty player Birchbox gets robust investment infusion

August 4, 2016

Investors are investing $15 million, in the form of a convertible note, in retail beauty startup Birchbox.

Kohl's now home to Under Armour line

August 4, 2016

Under Armour and Kohl's are partnering up in what the two retail players believe will be a lucrative deal and a win for consumers seeking quality merchandise.

In-store still beats online when it comes to shopping

July 29, 2016

In-store shopping still ranks top with consumers.

Why retailers should cater to deal-hunting college students

July 28, 2016

The research is clear: retailers offering back-to-college promotions and boasting a strong social media presence are bound for success.

Amazon opens Romeoville fulfillment center

July 27, 2016

Amazon.com is opening a fulfillment center in Romeoville, Illinois, according to a company press release.

Klosebuy delivers online marketing platform for SMBs

July 25, 2016

The FenDak Group announced that its subsidiary KloseBuy Inc. is releasing a self-administered web and mobile marketing and loyalty platform for businesses come…