E-commerce News
Jeweler lets shoppers share their personal stories online
March 9, 2009
AUSTIN, Texas — Bazaarvoice, provider of hosted social commerce applications, today announced that Zale Corp., a leading specialty retailer of fine jewelry in…
read nowiCongo version 8 adds dynamic catalog creation, enhanced merchandising
March 4, 2009
MONTREAL — iCongo, provider of e-commerce and cross-channel systems, today announced a set of new features to its retail e-commerce and cross-channel system.
read nowStore closings spell big opportunities for the survivors
March 4, 2009
The Associated Press: Retailers left standing amid the carcasses of their competitors are going after orphaned customers. They're using aggressive mailers…
read now7 Billion People unveils Web personalization software at DEMO 2009
March 2, 2009
PALM DESERT, Calif. — 7 Billion People Inc., a provider of Web personalization software, has announced at DEMO 2009 the availability of WebLegend, a software…
read nowOrder online, pickup in-store boosts sales
March 1, 2009
Internet Retailer: As competition for retail sales increases, in-store pickup of online orders is emerging as a more important opportunity for multi-channel…
read nowStudy shows e-mail campaigns drive offline shopping behavior
February 22, 2009
DALLAS — The receipt of permission-based e-mail makes shoppers more likely to do business with a retailer, in addition to generating a more favorable opinion…
read nowMore retailers putting print catalogs online
February 18, 2009
SAN JOSE, Calif. — Adobe Systems Inc. today published results of its annual Adobe Scene7 survey detailing how Web commerce businesses are building out their…
read nowJewelry.com relaunches with broader scope
February 17, 2009
National Jeweler: Jewelry.com has relaunched to feature an expanded retailer directory that covers multichannel national and regional fine-jewelry stores in…
read nowCompanies waking up to customer experience
February 12, 2009
vnunet: The vast majority of organizations are embarking on multi-channel marketing strategies, despite only a small number currently having the ability to…
read nowPROFILE: When the shoe fits
February 12, 2009
Zappos CEO continues tradition of unparalleled customer service
read nowRetail architect: Meet the new consumer
February 10, 2009
Jeffrey Hutchison, The Huffington Post: The current financial crisis has ushered in a new retail era which spells the end of shopping as we have known it…
read nowOpinion: Data hurdles to a great multi-channel experience
February 10, 2009
On Windows: The impact poor quality product information has on customer experience is often overlooked. The reasons for this are complex. Fixing the data is…
read nowWegmans upgrades online shopping list functionality
February 4, 2009
Progressive Grocer: Wegmans.com now enables users to make shopping lists that help them spot savings, check prices before going to the store, remember…
read nowPaco Underhill: Retail therapy still alive and well
February 4, 2009
The Boston Globe: They may not be thousands of dollars in debt like the protagonist of "Confessions of a Shopaholic," which hits theaters next week, but…
read nowRetailers shedding jobs, but specialized roles still remain
February 3, 2009
Internet Retailer: Even if more big retailers keep reducing their head count, there are still opportunities for seasoned and specialized e-commerce employees…
read nowIkea multichannel driving customer loyalty
February 3, 2009
Retail Bulletin: The online business of Ikea was developed as a way of generating greater loyalty among the customer base as it is this that ultimately…
read nowPETCO raises average order value with real-time personalization
February 1, 2009
SAN DIEGO, Calif. — Certona, a provider of real-time personalization and revenue optimization solutions for multi-channel retailers, announced today that PETCO…
read nowE-tailers becoming more sensitive to the needs of disabled shoppers
January 20, 2009
Internet Retailer: Retailers including Canadian Tire Corp. and Home Hardware Stores Ltd. are making their e-commerce sites more accessible with innovative…
read nowShop.org Forum to highlight e-tail opportunities
January 19, 2009
WASHINGTON — At Shop.org's Strategy & Innovation Forum this February, experts and guest speakers will discuss how retailers can use economic downturns as a…
read nowNew research reveals the best retail customer experiences of the year
January 19, 2009
LOUISVILLE, Ky. — Retail Customer Experience magazine announced the publication of its inaugural Best Retail Customer Experiences report, a comprehensive…
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