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E-commerce News

Research: Physical stores still beat online for product information, experience

September 25, 2008

Internet Retailer: The E-tailing Group's 4th Annual Cross-channel Shopping study compared the experience of finding product information at multi-channel…

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Online retailers wrestle with shipping discounts

September 24, 2008

Advertising Age: Retailers counting on online shopping to buoy sales in a tight economy are wrestling with a big problem: free shipping. In the coming…

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Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…

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Office Depot adds online photo services

September 21, 2008

DELRAY BEACH, Fla. — Office Depot announced the launch of a new digital photo service with digital imaging market leaders Kodak and LifePics, allowing…

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STUDY: Online retail tough, but cohesive experience still elusive

September 17, 2008

Investor's Business Daily: A jittery economy doesn't seem to be unnerving the nation's online retailers. But one dark cloud inside the silver lining is the…

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Offer employees $2K to quit? It works for Zappos

September 17, 2008

Tech.Blorge: Zappos, the enormous online shoe and accessory retailer on track to top $1 billion in revenue this year, has an unusual strategy to retain the…

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SHOP.com adds merchants to its site search

September 16, 2008

LAS VEGAS — SHOP.com, a destination-comparison shopping engine designed for women, has added merchant partners Land of Nod, Perry Ellis, Chiasso and Office…

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Online retailers get help with conversions

September 15, 2008

SAN FRANCISCO — Customer reviews and social-merchandising-solutions company PowerReviews and organic search solutions provider YourAmigo have announced a…

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Sephora.com launches 'Ratings & Reviews' online feedback

September 4, 2008

SAN FRANCISCO — Sephora U.S. launched an innovative new "Ratings & Reviews" function from Bazaarvoice for each of the thousands of products sold on…

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Web companies dismantling language barriers in online retail

September 2, 2008

Financial Times: Retailers such as Walmart and Home Depot advertise to America's Hispanic consumers on Spanish-language television. Some, such as JC Penney…

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Online shopping experience tweaked with analytics software

September 1, 2008

New Brunswick Business Journal: Shoppers who are wary of going online may soon find the experience less daunting. Many retailers are using analytics software…

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Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

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Shop.org Summit will feature e-commerce 'critic's corner'

August 24, 2008

WASHINGTON — The real Siskel and Roeper may not be present at Shop.org's Annual Summit next month, but their infamous thumbs up/thumbs down rating will still…

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AFS launches interactive private-label promos

August 21, 2008

Progressive Grocer: Western Family, the private-label brand featured at the 400 members of Associated Food Stores, launched a new marketing campaign that uses…

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Casual Male launches big-and-tall social networking site

August 18, 2008

DMNews: Multichannel apparel merchant Casual Male Retail Group Inc. has launched BoldXL, a social networking site for young big-and-tall consumers. The niche…

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Social media proves important for back-to-school shopping

August 18, 2008

NEW YORK — JupiterResearch has found that an increasing number of retailers are using social media to target teens and young adults during the 200…

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New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

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Neighborhood retail making a comeback

August 17, 2008

Springfield Business Journal: During the past 50 years, the commercial development industry has followed rooftop demographics as they moved farther out on the…

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Circuit City expands social commerce platform

August 11, 2008

RICHMOND, Va. — Circuit City announced renewed and expanded alliances with ConsumerReports.org, Popular Photography and Sound & Vision magazines and the…

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Traditional retailers gain online ground

August 10, 2008

Chicago Tribune: Retailers that operate both brick-and-mortar stores and Web sites accounted for 50 percent of e-commerce sales in the second quarter of 2008…

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