E-commerce News
Expert: Shoppers can't afford to be loyal
August 10, 2008
The Globe and Mail: Shoppers cannot afford to remain loyal, according to retail guru and "true-life sixties-era Mad Man" Don Watt. "They will remain loyal if…
read nowTweens search for products online, get parents to buy them in-store
August 6, 2008
Marketing Daily: According to new data from Performics, including search marketing in the media mix is crucial to snagging the attention and influence of…
read nowVendorNet launches cross-channel inventory tool
August 5, 2008
DELRAY BEACH, Fla. — VendorNet, a supply chain collaboration solutions provider, has announced the availability of its StoreNet Manager, an e-commerce and…
read nowThirty-six million Americans now print online coupons
August 3, 2008
MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…
read nowWeb merchants stepping up their customer service
August 3, 2008
Internet Retailer: A good call center agent who is courteous, knowledgeable and professional when the pressure is on is hard to find and even harder to keep.
read nowOnline stores lean toward tailor-made services
July 27, 2008
San Jose Mercury News: An increasing number of online retailers have distinguished themselves from the pack by giving users a little something extra beyond…
read nowNielsen study: Internet key to offline retail
July 22, 2008
NEW YORK — According to Nielsen Online, a service of The Nielsen Company, the Web plays an increasingly integral role in retail for brick and mortar retailers…
read nowExperts: Retail CIOs need to keep spending
July 21, 2008
CIO India: Retail sector CIOs will need to invest in online shopping services throughout the current slow down to meet the demands of consumers both now and…
read nowShoppers want retailers to show how green they are
July 21, 2008
Boston Business Journal: A retail business may be green and sustainable, but unless those details are clearly communicated to shoppers, the store might not be…
read nowChannel integration still a challenge for most retailers
July 20, 2008
Investor's Business Daily: Circuit City customers have been able to buy something online and pick it up at their closest retail location since the early…
read nowBritish shoppers choose bargains over brand loyalty
July 13, 2008
International Herald Tribune: Shoppers are more footloose than ever before with the retailers they use, seeking out bargains in the economic downturn and…
read nowIBM webinar reveals self-service trends
July 13, 2008
LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years. Those are…
read nowBig-name retail comes to grips with online
July 9, 2008
CNBC: If there's one indisputable truth about retailing on the Internet, it's that the established retail cliques have consistently underestimated how it…
read nowWeb shoppers swayed by site design
July 9, 2008
Bluhalo: Some 80 percent of online shoppers are willing to use sites that are well presented and easy to use, according to research by PayPoint.net. A total…
read nowIn-store Web access drives sales for JCPenney
July 2, 2008
Internet Retailer: It's been nearly two years since J.C. Penney Co. Inc. connected all 35,000 of its point-of-sale systems to the Web, giving associates in…
read nowUnderstanding the female shopping psyche
July 1, 2008
Belfast Telegraph (U.K.): Dr. Karise Hutchinson, who teaches human resources at the University of Ulster, writes in the Belfast Telegraph of the difficulty…
read nowOnline retailers boost sales through IP geotargeting
July 1, 2008
Directions Magazine: It's not enough anymore to just have a good supporting Web site to capture additional retail sales. The Web experience for individuals…
read nowsoundDNA player gives retailers advanced audio messaging, music capabilities
June 25, 2008
PASADENA, Calif. — DMI Music & Media Networks, formerly Private Label Radio, a provider of out-of-home music and media programming solutions to Fortune…
read nowReport sheds light on tricky security issues
June 19, 2008
LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…
read nowSelf-service transactions to top $1.7 trillion by 2012
June 18, 2008
FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…
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