Tensator Virtual Assistant blends man and machine (Video)

April 3, 2013

In an age where consumers prefer to interact with technology, contact with an actual human being is becoming an antiquated — and often avoided — concept. But…

Kate Spade, Zappos fight showrooming with iPad kiosks

March 29, 2013

ArmorActive's iPad kiosks are taking aim at showroomers. The company behind the enclosures announced that its products were recently deployed at Kate Spade…

Reinvention another key to retail's future

March 25, 2013

According to a recent article on brandchannel.com, the future of retail hinges not only on the successful adoption of new technologies, but also the retailer's…

3M's Virtual Presenter shows retail possibilities

by Christopher Hall

After its SXSW debut, 3M talks about its new virtual avatar for digital merchandising.

Cali store using robotics to compete with online retailers

March 19, 2013

For former Amazon executive Nadia Shouraboura, jeans and robotics are proving a successful combination. An article in the Seattle Times features Shouraboura's…

Millennials the target of Aeropostale's new store prototype

March 14, 2013

Teen retailer Aeropostale is shedding its formerly logo-heavy brand and working to boost sales through increased engagement with millennials. An article on…

John Lewis: 'Big data is a big hype'

March 14, 2013

Speaking at the Retail Business Technology Expo in London, John Lewis's head of IT architecture, Julian Burnett, said that the company is coming to terms with…

'Retail lab' gets to work in Australia

March 14, 2013

Digital signage and software provider AOPEN and retail design firm Red Design Group have partnered to launch the "Retail Evolution Lab" — a space established…

Synqera partners with Star Micronics for personalized retail tech

March 13, 2013

Technology startup Synqera, in partnership with Star Micronics, will showcase its retail solution at the Retail Technology Business Expo this week in London.

Aussie retailer Coles deploys tablet displays for customer service, analytics

March 13, 2013

Australian retail chain Coles is testing the use of fixed interactive tablet displays at one of its store locations, according to an article on crn.com.au.

Control Group creates 'immersive' experience for Kate Spade flagship

March 12, 2013

The NYC-based technology and design firm Control Group today unveiled its work with the newly launched Kate Spade Saturday brand. The concept highlights the…

With Glass, Google searches for place in retail

The headsets allow users to access information through a heads up display. 

The five ways retailers can beat showrooming

by Chris Petersen — Owner, IMS

The term "showrooming" is the new buzzword in the dictionary of retail. It refers to the act of consumers literally shopping on their smartphones while in the…

In-mall DOOH network bites on NFC

March 11, 2013

In-mall digital advertising network owner Adspace Digital Mall Network today announced that the company is collaborating with mobile-marketing solutions…

Tesco attempts to tackle Amazon with new online entertainment venture

March 4, 2013

The European retail giant Tesco is gearing up for a head-to-head services battle against Amazon. According to an article on telegraph.co.uk, Tesco is tackling…

AOPEN intros digital signage platform for Android

March 4, 2013

AOPEN, a provider of digital signage and appliance computing, has just released OpenSign, a new Web-based interactive digital marketing and signage platform…

Make love not war: Tips on how to embrace showrooming

by Christopher Hall — writer, self

A customer experience expert discussed his showrooming strategy at DSE13. 

Harris DOOH auto dealership rollout builds steam

February 27, 2013

The Automotive Broadcasting Network is several months into its large-scale, digital signage network rollout at auto dealerships across the U.S., according to…

Moscow Mall now using indoor mapping

February 25, 2013

Retailers at the Moscow Mall in Russia are utilizing indoor mapping and positioning to help shoppers navigate their way to the more than 5,000 shops in the…

NRF: Voice feedback tool from Saygent

February 21, 2013

At this year's NRF show, representatives from Saygent were demonstrating their new voice feedback tool, which aims to capture customer sentiment and feedback…