Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

AVT developing coffee kiosks for retailers

April 20, 2012

Marley Coffee, a sustainably grown, ethically farmed and artisan roasted gourmet coffee, is partnering with AVT to create high-end Marley Coffee branded…

Grocers launching mobile, digital couponing system

April 4, 2012

After a one-year pilot study of its in-store digital coupon system that uses Bluetooth technology to offer value and savings to consumers, Savvy Penny is soon…

Harrods store windows using transparent digital signage

March 20, 2012

U.K. retailer Harrods, in partnership with Crystal Display Systems Limited, has announced what Crystal Displays said may be "the first major window display…

Fashion fitting going high-tech in US malls

March 8, 2012

Shoppers at malls throughout the country will experience new fitting room technology March 16 when Me-Ality—Measured Reality celebrates its official launch.

Four common mistakes in interactive screen deployment

by Paul Flanigan — Founder, The Preset Group

Recently, I was asked to offer up some insight about digital media and interactive digital signage. One of the questions was, "What are some of the common…

DSE 2012: Show and tell

by Christopher Hall — writer, self

The annual DSE show is both a trade show and educational series for the digital signage industry.

Indian mall using kiosks to promote sales, brands

February 20, 2012

Touch Infotainment, promoted by JGI Ventures, has designed a kiosk that tells shoppers about all the deals offered by various brands at a mall. It can give…

Groupon deals hit Chicago kiosks

January 25, 2012

Groupon coupons will soon be available at 30 kiosks with touchscreen displays throughout Chicago, according to the Sun Times.

Marks & Spencer, NCR bring online fashion in-store

January 23, 2012

Marks & Spencer is working with NCR Corporation to trial new multi-media zones in its stores that combine digital touchscreens, video walls and displays of…

NRF 2012: Phone charging as bait for digital signage

NEC's Rich Ventura talks about his company's combination phone-charging kiosk and digital sign with interactive messaging. Applications include retail…

adiVERSE from Intel

A virtual extended range search engine footwear wall developed with adidas. The footwear wall demonstrates how retailers can give in-store shoppers access to…

Teamwork Retail using iPads to manage stores

December 29, 2011

Employees in Teamwork Retail stores are using iPads to ring up purchases and look up product info on the retail floor,

Leveraging Engagement Technology for the Holiday Season

Learn four touchpoints to provide an exceptional customer experience.

Presented by HP Inc.

Guess? creates 'look books' from iPad kiosks

November 29, 2011

Guess? Inc. tapped iPadEnclosures along with Global Bay-Mobile Technologies, to design and install its newest customer interaction stations in retail stores…

CETW: Kiosk keyboards take on a more natural feel

TG3 Electronics demonstrated keyboards that mimic the feel of ordinary ones without compromising ruggedness.

CETW11: Five shows in one

by Christopher Hall

From digital signage to self-service to mobile and more, CETW aims to cover the spectrum.

Adidas installs virtual footwear wall

October 31, 2011

Adidas has installed a virtual footwear wall at its flagship London store, according to a story published on Fashion United.

5 Things: Five tips to get the most out of interactive digital signage in retail

An expert from tech titan HP offers his "5 Things" for interactive retail digital signage.

Survey: 90 percent of wireless retailers looking to improve the in-store experience

October 25, 2011

iQmetrix, a provider of retail management software for the North American wireless industry, has announced the results of its 7th annual "State of the Wireless…