How to Plan and Measure the Success of a Kiosk Deployment

How to Plan and Measure the Success of a Kiosk Deployment

It’s very easy to get into the specifics of hardware and software capabilities and miss the big picture. This white paper contains key project planning tips to ensure that any kiosk project's goals can be met.

Type: White Paper

Sponsor: ZIVELO LLC


Your Visitors Will Love Discovering Your City

Your Visitors Will Love Discovering Your City

Discover how cities benefit from interactive touchscreen solutions that bring attractions to their visitors' fingertips, provide useful wayfinding and transit information, suggest events and help make decisions, whether it is booking a show or making a dinner reservation.

Type: Mini-Guide

Sponsor: Qwick Media, Inc.


Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

For over three years, Qwick Media has worked with Air Canada to enhance traveler experience. Mobile and tablet charging stations with touchscreen capability are excellent self-service solutions with multiple benefits. Find out why Air Canada is using Qwick Media technology.

Type: Presentation

Sponsor: Qwick Media, Inc.


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FEATURES


LinkNYC kiosks improving quality of life in the Big Apple

LinkNYC kiosks improving quality of life in the Big Apple

Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents.

Despite challenges kiosks, digital signage well worth the effort

Despite challenges kiosks, digital signage well worth the effort

Global food service operator, Sodexo, and travel plaza operator, Love's, told an audience at the recent Dallas ICX Summit that even though there are challenges to deploying kiosks and digital signage today, the benefits of these technologies are worth the trouble.

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why technology is always at the forefront in a keynote address at the recent ICX Summit

Hurdling obstacles in retail kiosk deployments

Hurdling obstacles in retail kiosk deployments

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to overcome. Two veterans of the journey shared their experiences.

Kiosk trailblazer Panera Bread tapped as ICX Influencer of the Year

Kiosk trailblazer Panera Bread tapped as ICX Influencer of the Year

The Interactive Customer Experience Association last week honored excellence in interactive customer experience at this year's Elevate Awards dinner party to recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.

Why delivery is playing a starring role in the retail customer experience

Why delivery is playing a starring role in the retail customer experience

Consumers are driving retailers to deliver an enhanced, multi-pronged and expansive delivery experience and those not hopping on the bandwagon will likely be left in the dust. Experts offer insight and tips are making sure that doesn't happen.

3D virtual concierges deliver enhanced retail experiences

3D virtual concierges deliver enhanced retail experiences

Intelligent virtual assistants enable hotels to boost customer experience by allowing guests to interact with a 2D or 3D agent via digital signage, kiosks or smartphones.

South African retailer delivers digital journey boasting digital signage

South African retailer delivers digital journey boasting digital signage

Clicks aimed to deliver a better customer experience that informed distracted customers. With a digital signage solution, the retailer was able to boost dwell time and sales.

Autumn comforts: Discovering your shoppers' comfort zone

Autumn comforts: Discovering your shoppers' comfort zone

Along with the falling leaves and cooler temperatures comes the desire for comfort. So, in this season of comfort, how can we ensure that the feeling translates successfully to the sales floor?

Coinstar counting on growth of automated retail

Coinstar counting on growth of automated retail

The company's kiosk lineup focuses on a new ways to automate the buying process.

Olympics not a win for Redbox

Olympics not a win for Redbox

A lack of new releases for Redbox and high Olympic viewership led to a stagnant Q3.

CETW12: Olea debuts small footprint kiosk

CETW12: Olea debuts small footprint kiosk

Olea Kiosks unveiled its MetroLite kiosk designed for retailers looking to deploy a machine with a small footprint. RetailCustomerExperience.com’s Joseph Grove chatted with Olea’s Rob Chilcoat at CETW in San Francisco.




NRF 2012: StoreBOT, an automated retailing kiosk

NRF 2012: StoreBOT, an automated retailing kiosk

KIOSK Information Systems used NRF 2012 to show StoreBOT, a kiosk designed for the instore sale and dispensing of high-shrinkage items.




CETW11: How to design a kiosk consumers will use

CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

Robotic ice cream kiosk

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.




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A kiosk deployment can generate revenue in a number of different ways. The value of investing in a kiosk network depends in large part on the return on that investment. This research center is designed to show the revenue potential of a kiosk network and the factors a deployer needs to consider when determining ROI.

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