Ubox makes mobile vending machines a reality in China

September 5, 2011

Asian tech blog Penn Olson has a post on Ubox, a Chinese app that lets consumers make purchases at vending machines using their mobile phones. The apps are…

Portuguese retailer implements mobile self-scanning

August 29, 2011

Portugal's largest food retailer, Sonae, is deploying Wincor Nixdorf's mobile self-scanning solution, TPiSHOP. Following a successful pilot installation, the…

Study: Self-checkout is the favorite retail tech among customers

August 25, 2011

Empathica Inc., a provider of Customer Experience Management (CEM) solutions, has announced the results of its 2011 Consumer Insights Panel survey of more than…

Winn-Dixie installing IBM retail tech in 484 stores

August 23, 2011

IBM has announced that Winn-Dixie Stores Inc. has chosen IBM point-of-sale and self-checkout technology to help with customer service, speed and operational…

Commentary: Is the US ready for cashless kiosks?

Mobile payments and NFC is on the way; how quickly will the kiosk sector get on board?

Mayo Clinic goes shopping for patients at Mall of America (Video)

by Christopher Hall — writer, self

Interactive kiosks and digital signage highlight the Mayo Clinic's new "high-tech outpost" at Mall of America.

Technology should create better customer interaction

Executives school Summit attendees on how to best incorporate technology.

Walmart teams with Ticketmaster for nationwide kiosk deployment

by Christopher Hall — w, t

More than 500 ticket-shopping kiosks have been rolled out to Walmarts across the U.S.

Four Benefits for Retailers and Customers from Self-Service Kiosks

Deployment of the technology yields benefits on both sides of the counter.

40 rentals per second (redbox infographic)

by Christopher Hall — w, t

Forty rentals per second, and 55 million rentals in Q2 2011, are just some of the redbox milestones shown off in this infographic.

Will Netflix price hike drive up kiosk rentals?

The consumer backlash against Netflix's recent price hike could drive more business to DVD-rental kiosks.

The only end in sight for self-checkout is 'the end of the beginning'

by Christopher Hall — w, t

Top retail self-service suppliers and analysts say self-checkout's in no danger.

Reshaping the Shopping Experience with Technology Convergence

Customers are increasingly demanding an interactive shopping experience. Learn how to blend a variety of channels into a digital convergence that will keep…

Presented by HP Inc.

Retailers turning to tech-enabled touch points

July 14, 2011

Seventy percent of retailers are empowering their employees with technology-enabled touch points — including digital signage and self-service kiosks — to help…

Some supermarkets rethink self-checkout

July 10, 2011

Ten years after its introduction, some grocery chains are beginning to replace DIY checkout lanes with speedier or more customer service-oriented formats…

SingTel flagship store sets the bar for an interactive retail experience

July 7, 2011

Asian communications giant SingTel and digital self-service specialist Yeahpoint have announced the opening of the new flagship SingTel retail store at…

Is self-checkout in danger of checking out?

by Christopher Hall — w, t

Troubling news from Albertsons and Kroger is raising concerns about the future of self-checkout.

NetWorld Alliance publishes introductory guide to self-service and kiosk usability

July 6, 2011

LOUISVILLE, Ky. – NetWorld Alliance, publisher of Kiosk Marketplace and other B-to-B news and information portals, has published "Executive Briefing…

Digital signage & coupon kiosks aim for redbox-like ubiquity

by Christopher Hall — w, t

Coupon Express digital signage kiosks are gaining steam in their drive toward market penetration.

Obama points to self-service as factor in unemployment numbers

June 15, 2011

In a Today show interview with Ann Curry, U.S. President Barack Obama talked about one of the reasons he thought employment numbers have been slow to rebound…