Report: Importance, prevalence of retail technology on the rise

April 24, 2008

Retail Bulletin: Contrary to suggestions that the online channel may soon prevail over bricks and mortar stores, new research commissioned by Visa Europe…

Experticity names Alex Richardson to board of advisors

April 16, 2008

SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Alex Richardson, a managing director of Selling Machine Partners…

Self-checkout could reinvent the c-store

April 15, 2008

Convenience Store Decisions: Will self-checkout prove a viable solution for convenience stores? It just may, for some. At least a couple of the larger…

Snap.Send.Get connects mobile phones, product info

April 13, 2008

PALO ALTO, Calif. — SnapTell, provider of image recognition-based mobile marketing solutions, was recently selected by Gartner, world's leading information…

Online sales to drive in-store technology growth

April 10, 2008

Inside Retailing (Australia): With Internet sales expected to account for almost 20 percent of turnover by 2012-15, and Web sites becoming increasingly…

More retail technology on the way, and soon

April 10, 2008

Arizona Daily Star: More new technologies are likely on the way for retail stores, speakers said Thursday at this year's Global Retailing Conference, held by…

Self-service store may employ RFID instead of people

April 9, 2008

RFID Journal: Food retail research and consulting company Food Information Service Europe is in discussion with retailers in the Netherlands and Belgium to…

North American consumers demand more self-service

April 7, 2008

ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…

Inaugural Customer Experience Summit announced

April 6, 2008

WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…

3D video kiosks land in grocery stores

April 3, 2008

CHATSWORTH, Calif. — Provision Interactive Technologies has announced its 3DEO Reward Centers are now available in the United States. The kiosks are currently…

Nanonation to showcase iPhone applications at Self-Service Expo

April 2, 2008

LINCOLN, Neb. — Nanonation will demonstrate new applications for digital signage and kiosks utilizing Apple's iPhone and iPod Touch at the Self-Service Expo…

Microsoft Surface coming to AT&T stores

April 1, 2008

Seattle Post-Intelligencer: AT&T says it will start using Microsoft Surface computers in selected retail stores later this month, becoming the first to…

Retail application for Microsoft Surface unveiled

March 24, 2008

SEATTLE — Accenture and Avanade announced the availability of their first retail showcase application for Microsoft Surface, a 30-inch surface-computing…

GlobalShop: Interactive mannequin stops traffic

by James Bickers — Editor, Networld Alliance

March 19, 2008

CHICAGO — One of the most eye-catching retail applications unveiled at this week's GlobalShop expo was tucked in the back of the Epson booth.

AOL launches paperless coupon program

March 12, 2008

DULLES, Va. — AOL has launched Shortcuts, its free service for paperless online coupons. The first retail partner to endorse the program is The Kroger Co., the…

Freedom Shopping unveils RFID checkout solution

March 12, 2008

HICKORY, N.C. — Freedom Shopping Inc. announced the availability of an OEM offering that plugs into existing cash registers and point-of-sale terminals to…

Healthnotes program shown to increase shopper satisfaction, drive sales

February 6, 2008

PORTLAND, Ore. — Healthnotes announced results of an in-store test conducted by an independent firm showing that the company's "Fresh Ideas" program drives…

WINCOR WORLD: 360-degree scanning will speed check-out

January 30, 2008

The Real 360 works when a shopper places no more than 1 item each on its segmented conveyor belt. Merchandise then is sped through a tunnel of…

Interactivity 'the future of customer service'

January 22, 2008

Nikki Baird with Retail Systems Research identified three areas of investment that retailers have eyes on for the coming year: cross-channel care, mobility and…

Microsoft bringing ads to shopping carts

January 14, 2008

CNN: Microsoft Corp. is bringing digital advertising to the grocery cart. The software maker spent four years working with Plano, Texas-based MediaCart…