ConnectQuest expands location-based rewards app

August 23, 2013

ConnectQuest, a location-based shopping application, has added a new loyalty program feature to the ConnectQuest application software, the company announced.

Harris Teeter grocery chain will pilot Paydiant mobile wallet

August 22, 2013

Paydiant, provider of a cloud-based mobile wallet, cardless ATM access and offer redemption platform, today announced that the mid-Atlantic grocery chain…

MICRO Systems adds PayPal to retail, hospitality POS platform

August 21, 2013

MICRO Systems Inc., a provider of information technology solutions for the hospitality and retail industries, and PayPal will collaborate to integrate PayPal…

RCEES: Retail's refocus on customer service

by Alicia Kelso — Editor, QSRWeb.com

Creating a customer-centric environment is key to a successful business.

Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

Clarks shoes will add Visa digital wallet in UK, Ireland

August 7, 2013

Clarks, the U.K.-based shoe retailer, will allow customers to make online purchases using the V.me by Visa digital wallet service, Visa Europe and WorldPay…

MokiMobility's latest app readies for rise of mPOS

August 5, 2013

MokiMobility announced recently the launch of what the company calls "the industry's first purposed device-management mobile application for the iPhone."

7 ways to keep, and serve, Millennial customers

Customer service must evolve from being Baby Boomer-specific to Millennial-centric.

Amazon winning the price-comparison battle, study finds

July 26, 2013

A new study from Parago suggests that more than half of smartphone owners regularly use their device while in-store to commit showrooming, with Amazon as the…

SmartHub benchmarking study focuses on status of omnichannel

July 26, 2013

The commerce solution provider Innotrac Corp. released its latest SmartHub eCommerce benchmarking analysis, evaluating omnichannel retailing and the data…

Unbound Commerce intros Oracle ATG compatibility for kiosks, tablets

July 25, 2013

Unbound Commerce has announced the launch of a new tablet and kiosk commerce solution for online retailers using the Oracle ATG Web Commerce platform.

Shopkick beefs up anti-Amazon arsenal with in-app purchases

July 23, 2013

The iOS and Android app Shopkick, which enables users to search for items, find out where to buy them and then automatically check in at the brick-and-mortar…

UK's Argos taps Blippar for AR catalog

July 23, 2013

The U.K. retailer Argos has launched its first digitally interactive paper catalog with help from Blippar's augmented reality technology.

Target takes aim at busy moms with mobile app promo (Video)

July 22, 2013

Target has begun a full-scale push to promote its mobile app, which touts features such as daily deals and product reviews.

In-aisle self-scanning enters the Middle East

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

A concept store in Abu Dhabi implements in-aisle scanning to go with the area's modernization project.

InComm launches in-store digital sales program

July 16, 2013

A new in-store sales program launched today by InComm uses point-of-purchase marketing to encourage shoppers to make a digital purchase while in a…

Study: 16% of US consumers have shopped via mobile

July 15, 2013

New research from Havas Worldwide and Market Probe International suggests that consumer shopping via mobile channels is far less commonplace in the U.S. than…

Target and Co.Labs choose retail accelerator winner

July 10, 2013

A winner has been named in the Co.Labs and Target Retail Accelerator contest. According to an article on nytimes.com, the grand prize went to a group of seven…

The problem with mobile advertising isn't mobile. It's advertising.

by Doug Stephens — President, Retail Prophet Consulting

In a recent article for Adweek David Gianatasio asked the question, “Why Does Mobile Advertising Stink?” And it’s a great question, because it really does. And…

Square discontinues gift cards

June 28, 2013

No more gift cards through Square. According to Reuters, the mobile-POS-turned-mobile-wallet provider is ditching its gift card program.