Deloitte: Retailers must merge physical, digital storefronts for holiday sales win

September 23, 2013

As the economy improves at a gradual but steady pace, retailers can expect moderate gains this holiday season, according to a recent forecast from Deloitte.

Heartland, Bigcommerce launch mobile-optimized e-commerce platform with SMBs in mind

September 19, 2013

The payment processor Heartland Payments has joined forces with e-commerce platform Bigcommerce to launch an online storefront meant to help small and…

Webinar: How Travelocity Increased Conversion, Engagement on its Mobile Apps

As part of its company ethos, Travelocity is dedicated to the positive experience it can provide its customers. In this webinar, you’ll learn about…

Webinar will look at increasing conversion rates on mobile apps

September 17, 2013

Mobile Payments Today and Jumio will present a live webinar, "How Travelocity Increased Conversion Engagement on its Mobile Apps," on Sept. 19 at 2 p.m.

Is iBeacon the answer to payments and indoor mapping?

Camps weigh in on both sides on the potential impact of Apple's lastest mobile milestone.

Gap targets 'all three screens' with fall marketing campaign

September 16, 2013

Gap continues to roll out its Back to Blue fall global marketing campaign and is optimizing the content for what it calls "all three screens" — TVs, desktops…

PayPal points Beacon toward the future of in-store payments

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

PayPal takes simplifying mobile payments to new level with the launch of its hands-free function.

Moving past the showroom challenge: The beauty of Sephora's customer-centric approach

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Many retailers have been spending a lot of time and energy battling showrooming.

Cellum trials object-recognition function for mobile purchases

September 3, 2013

Seeking to take greater advantage of smartphone technology, Cellum Global Corp., a provider of mobile payment solutions, is working on a new solution that may…

Sears seeks retail innovation from Silicon Valley

August 27, 2013

Sears is showing the retail world that it's serious in its efforts for a technology turnaround. The retailer announced today the winners of its Startup …

ConnectQuest expands location-based rewards app

August 23, 2013

ConnectQuest, a location-based shopping application, has added a new loyalty program feature to the ConnectQuest application software, the company announced.

Harris Teeter grocery chain will pilot Paydiant mobile wallet

August 22, 2013

Paydiant, provider of a cloud-based mobile wallet, cardless ATM access and offer redemption platform, today announced that the mid-Atlantic grocery chain…

MICRO Systems adds PayPal to retail, hospitality POS platform

August 21, 2013

MICRO Systems Inc., a provider of information technology solutions for the hospitality and retail industries, and PayPal will collaborate to integrate PayPal…

RCEES: Retail's refocus on customer service

by Alicia Kelso — Editor, QSRWeb.com

Creating a customer-centric environment is key to a successful business.

Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

Clarks shoes will add Visa digital wallet in UK, Ireland

August 7, 2013

Clarks, the U.K.-based shoe retailer, will allow customers to make online purchases using the V.me by Visa digital wallet service, Visa Europe and WorldPay…

MokiMobility's latest app readies for rise of mPOS

August 5, 2013

MokiMobility announced recently the launch of what the company calls "the industry's first purposed device-management mobile application for the iPhone."

7 ways to keep, and serve, Millennial customers

Customer service must evolve from being Baby Boomer-specific to Millennial-centric.

Amazon winning the price-comparison battle, study finds

July 26, 2013

A new study from Parago suggests that more than half of smartphone owners regularly use their device while in-store to commit showrooming, with Amazon as the…

SmartHub benchmarking study focuses on status of omnichannel

July 26, 2013

The commerce solution provider Innotrac Corp. released its latest SmartHub eCommerce benchmarking analysis, evaluating omnichannel retailing and the data…