Six ways mobile payments can increase customer loyalty

Mobile payment is a channel that opens up huge loyalty opportunities for companies that do it right.

Back to school shopping drives retail revenue up 11 percent

September 5, 2012

U.S. consumers took advantage of back to school shopping this summer, according to findings from IBM. Over the months of July and August sales grew by 1…

Redefining what "good" is, when the goal line keeps moving

by Chris Petersen — Owner, IMS

Bricks and mortar retailers have to be shaking their heads. Just when they think that they've stemmed the tide on one challenge, the standard moves higher.

RCE Podcast episode 7: What is Merchant Customer Exchange, and why should you care?

The big news this week was the announcement of Merchant Customer Exchange, a mobile payments initiative launched by some big-name retailers including Walmart…

Major retailers launch their own mobile payment method

by James Wester

August 16, 2012

Spoken of in hushed tones by merchants and retailers at payment conferences far and wide, "The Merchant Mobile Payment Alternative," a mobile payment scheme to…

Webinar to discuss strategies for successfully marketing mobile applications

Mobile app experts provide advice for developers looking to get their apps noticed.

His master's voice is in a tablet

by Bryan Pearson — President, LoyaltyOne

I regularly get questions from smaller businesses on how to "take the leap" to customer commitment when they don't even have the scale and budget to invest in…

Maximizing Retail Sales by Moving Toward an Omni-Channel Strategy

Now, more than ever, retailers need to make the in-store experience as easy and engaging as shopping from the couch.

Presented by HP Inc.

Australian daily seeks relevance through mobile commerce

Perth newspaper adds QR codes to advertisments to make shopping via a mobile phone easier.

Identive provides NFC tags for Olympic games

July 26, 2012

Identive Group Inc., an ID and security provider, announced it's jumping on the Olympics mobile-payment bandwagon. The company said its new tomPAY NFC tags are…

Mobile mapping app helps Walgreens customers locate products

July 23, 2012

Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…

Company attempts to 'revolutionize checkout' with mobile platform

July 6, 2012

After a successful test project in a Washington supermarket, QThru is officially launching its mobile platform allowing shoppers to scan items with their…

Google unveils 'Save-to-Wallet'

June 29, 2012

Internet search giant Google has unveiled a new "Save-To-Wallet" API for the Google Wallet at its I/O conference in San Francisco, according to NFCworld.com.

Will consumers opt-in for the 'store of the future?'

by Cherryh Cansler — Editor, FastCasual.com

Motorola Solutions recently launched a variety of solutions to help retailers deliver what it calls the "store of the future." Many of the company's solutions…

Understanding retail's 'third shelf'

by Doug Stephens — President, Retail Prophet Consulting

There have always been two "shelves" in retail. The first can be found in the retail store and is where the product is most often evaluated and ultimately…

Retail Anywhere announces mobile POS SuiteApp for NetSuite SuiteCommerce

June 8, 2012

Retail Anywhere, a provider of point-of-sale and cloud-based retail management systems for midsize retailers, has announced the availability of RAiPOS, Retail…

Mobile POS in the age of omni-channel

by John Kenney — SVP, Business Development, Stella Nova Technologies

Five years from now, the least likely place a transaction will be completed is at the cash wrap. In the past, customers and retailers have experienced a single…

Commentary: Building a proximity marketing strategy that protects customers

Consumers are wary, rightly so, of any attempt to use their personal information to gather data and sell products.

NRF: Retailers leveraging tablets to elevate brand, boost sales

May 23, 2012

With more than 60 million Americans forecast to own a tablet computer by the end of this year, retailers say tablets are driving an increasingly larger share…

How customers are driving mobile POS

by John Kenney — SVP, Business Development, Stella Nova Technologies

Retail stores are in a push for customers to drive their shopping experience—from selection to checkout. At the same time, customers are looking for a…