March 4, 2013
The European retail giant Tesco is gearing up for a head-to-head services battle against Amazon. According to an article on telegraph.co.uk, Tesco is tackling…
read nowMarch 1, 2013
TrendSource released findings from its two-part consumer insights research study that it said aims to help retailers keep pace with omnichannel consumers. The…
read nowby Christopher Hall — writer, self
A customer experience expert discussed his showrooming strategy at DSE13.
read nowby Chris Petersen — Owner, IMS
It's the "Age of the Consumer." That's not news. The lead articles on retail are chocked full of stories about how consumers are now empowered through their…
read nowFebruary 26, 2013
Shutl Ltd., a London-based startup that matches retailers with local courier services, debuts today in Chicago, New York and San Francisco, according to…
read nowFebruary 26, 2013
The evolution of retail has seen the rise and fall of companies clamoring for the top spot. According to a recent article on Wired, it was only a little more…
read nowFebruary 19, 2013
At this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a…
read nowFebruary 18, 2013
Best Buy has announced that it will officially throw its hat into the permanent price-matching ring, Reuters reported. Beginning on March 3 the electronics…
read nowFebruary 18, 2013
According to an "extremely reliable source," 9to5google.com confirmed suspicions that Google plans to open physical retail stores by the end of the year, just…
read nowby Doug Stephens — President, Retail Prophet Consulting
Retail is dead! At least, that’s how Marc Andreessen sees it. The entrepreneur and tech investor was recently quoted saying that all physical retail stores…
read nowA Frank Mayer exec discusses how in-store merchandising can bridge the gap between online and in-store shopping.
read nowby Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
Insight from Cisco helps Tesco 'catch and keep' digital shoppers.
read nowFebruary 13, 2013
With the rise of omnichannel, a retailer must reformulate in order to integrate all of its shopping channels. Part of this undertaking includes finding the…
read nowAt this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a…
watch nowJanuary 29, 2013
Retailers looking for a tool to boost customer engagement have a new mobile application to add to their array of choices. The iPad kiosk company ArmorActive…
read nowJanuary 24, 2013
U.K. retail chain Tesco is piloting a "magical" augmented reality mirror and digital mannequin in several locations, according to digitalartsonline.co.uk.
read nowJanuary 21, 2013
A new report by Forrester Research for trade group Shop.org shows that smartphones generated only a small portion of online sales last year — about $5 billion…
read nowJanuary 21, 2013
Elo Touch Solutions, a global supplier of touch-enabled technology, has launched new interactive digital signage and mobile touch-computing…
read nowJanuary 18, 2013
IBM and Signet Jewelers Ltd. recently announced a collaboration on an e-commerce strategy and digital marketing redesign for Signet's national U.S. store…
read nowJanuary 14, 2013
JDA Software Group today announced the release of JDA Customer Engagement Cloud, a single solution addressing omnichannel commerce and optimization logic in…
read now