Omnichannel News
Webinar on text analytics for retail data now available on demand
October 23, 2014
The webinar covers the basics of text analytics and offers some case studies on how retail brands can use the technology to mine the massive amounts of data…
read nowNeiman Marcus partners with POPSUGAR on luxury box
October 23, 2014
Media firm POPSUGAR has announced its second annual collaborative holiday gift box with specialty retailer Neiman Marcus. According to the companies, the…
read nowQVC promotes Mary Campbell to executive vice president, commerce platforms
October 22, 2014
Campbell, who reports to Mike George, president and chief executive officer of QVC, Inc., is responsible for guiding the strategic direction of the company's…
read nowTarget announces plans for 2014 holiday season
October 22, 2014
In addition to free shipping on all online orders through Dec. 20, Target said it now has more than 65,000 items available for "buy online, pickup in-store.…
read nowReport says most retailers are lagging on omnichannel
October 22, 2014
Overall, the majority of retailers are struggling to implement technologies now regularly expected by consumers, which prevents them from exploring future…
read nowShowrooming dips, but 'webrooming' surges, according to survey
October 20, 2014
New research in 17 countries shows consumers combining online, in-person shopping for even low-value purchases.
read nowShopko expands omnichannel ship-to-store
October 16, 2014
Shopko, a $3 billion retailer that operates 320 stores in 21 states, has announced the rollout of its expanded omnichannel, which it says provides customers…
read nowRetailers falling short of consumers' omnichannel expectations
October 13, 2014
A new study from OrderDynamics reveals that retailers are offering the wrong delivery and inventory services across channels.
read nowStudy says shoppers are abandoning mobile shopping carts due to poor customer care
October 8, 2014
New research from Contact Solutions shows that consumers have high expectations for retail care when shopping via mobile device, and if those expectations…
read nowStepsAway brings location-based marketing to mall retailers
October 8, 2014
Retailers using the StepsAway solution at launch include Sephora, Express, Art of Shaving and Things Remembered, among others.
read nowAcromobile partners with Bitnet for merchant bitcoin acceptance
October 7, 2014
Acromobile Payments with bitcoin acceptance is available to any merchant as a fully integrated Order-to-Bitcoin-to-Cash solution with integration to leading…
read nowMoment.me launches tool for real-time aggregation of place-based social content
October 7, 2014
According to the company, business owners can simply input an address or the name of their establishment and Moment.me will aggregate all the content that has…
read nowGlobal Payments boards the Apple Pay train
October 2, 2014
Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.
read nowMarketLive unveils cloud-based transaction processing platform via AWS
October 1, 2014
According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.
read nowSephora, Starbucks, Home Depot rank highest in digital gifting benchmark
September 30, 2014
Sephora, which has ranked among the top five spots for the past two years, took the number one spot for the first time this year.
read nowHy-Vee to utilize Agilence's Retail 20/20 to improve in-store operations
September 30, 2014
The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota…
read nowPayPal and eBay to become separate companies next year
September 30, 2014
Move comes months after investor Carl Icahn suggested a split so that both entities could focus on their strengths.
read nowGamification, digital coupon companies join forces
September 24, 2014
In their initial campaign, Dailybreak and RevTrax achieved results that were above key industry benchmarks, with 47 percent of consumers printing the coupon…
read nowSimon announces retail startup competition
September 18, 2014
Simon Launch organizers will select 10 startup finalists to pitch a panel of judges and will then select up to three winners.
read nowStarbucks redesigns Android app
September 18, 2014
Starbucks has redesigned its Android app, adding several new features.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
