Omnichannel News
Forrester predicts an e-commerce boom
March 13, 2013
E-commerce is expected to increase 13 percent to $262 billion this year, according to technology and market research firm Forrester.
read nowControl Group creates 'immersive' experience for Kate Spade flagship
March 12, 2013
The NYC-based technology and design firm Control Group today unveiled its work with the newly launched Kate Spade Saturday brand. The concept highlights the…
read nowStudy finds racial differences in mobile aptitude
March 11, 2013
Black consumers 18 and older are more mobile-minded than the general population and appear to be on the leading edge of engagement when it comes to using their…
read nowBest Buy VP tells Consumerist 'We are a true multichannel retailer'
March 8, 2013
In a recent article on Consumerist, Best Buy's Chief Communications Officer and Senior Vice President of Public Affairs Matt Furman spoke about whether or not…
read nowTarget launches accelerator program for mobile developers
March 7, 2013
Target has taken a serious interest in developing new consumer-facing applications. According to TechCrunch, the retailer announced the "Target Retail…
read nowStudy finds consumers lack interest in same-day delivery
March 5, 2013
Retailers can scale back their efforts to offer same-day delivery to online customers. A new study from The Boston Consulting Group found that free delivery…
read nowTesco attempts to tackle Amazon with new online entertainment venture
March 4, 2013
The European retail giant Tesco is gearing up for a head-to-head services battle against Amazon. According to an article on telegraph.co.uk, Tesco is tackling…
read nowTrendSource releases results from consumer insight study
March 1, 2013
TrendSource released findings from its two-part consumer insights research study that it said aims to help retailers keep pace with omnichannel consumers. The…
read nowShutl courier service debuts in Chicago
February 26, 2013
Shutl Ltd., a London-based startup that matches retailers with local courier services, debuts today in Chicago, New York and San Francisco, according to…
read nowAs Amazon battles to dethrone Walmart, Google plans own attack
February 26, 2013
The evolution of retail has seen the rise and fall of companies clamoring for the top spot. According to a recent article on Wired, it was only a little more…
read nowNRF: Foresee talks about the importance of multichannel
February 19, 2013
At this year's NRF show, Larry Freed, president and CEO of Foresee discusses the increasingly multichannel behavior of shoppers, including some findings from a…
read nowBest Buy to join the price-match party
February 18, 2013
Best Buy has announced that it will officially throw its hat into the permanent price-matching ring, Reuters reported. Beginning on March 3 the electronics…
read nowGoogle will open physical retail stores by year's end
February 18, 2013
According to an "extremely reliable source," 9to5google.com confirmed suspicions that Google plans to open physical retail stores by the end of the year, just…
read nowArticle: With in-store and online offerings, its okay to be different
February 13, 2013
With the rise of omnichannel, a retailer must reformulate in order to integrate all of its shopping channels. Part of this undertaking includes finding the…
read nowVoto app brings democracy to shopping
January 29, 2013
Retailers looking for a tool to boost customer engagement have a new mobile application to add to their array of choices. The iPad kiosk company ArmorActive…
read nowTesco pilots new kiosk, AR tech
January 24, 2013
U.K. retail chain Tesco is piloting a "magical" augmented reality mirror and digital mannequin in several locations, according to digitalartsonline.co.uk.
read nowM-commerce still small as retailers focus on the basics
January 21, 2013
A new report by Forrester Research for trade group Shop.org shows that smartphones generated only a small portion of online sales last year — about $5 billion…
read nowElo targets retail digital signage
January 21, 2013
Elo Touch Solutions, a global supplier of touch-enabled technology, has launched new interactive digital signage and mobile touch-computing…
read nowIBM collaborates with jewelry chains for multichannel redesign
January 18, 2013
IBM and Signet Jewelers Ltd. recently announced a collaboration on an e-commerce strategy and digital marketing redesign for Signet's national U.S. store…
read nowNRF: JDA intros customer engagement cloud solution
January 14, 2013
JDA Software Group today announced the release of JDA Customer Engagement Cloud, a single solution addressing omnichannel commerce and optimization logic in…
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