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Omnichannel News

Procter & Gamble seeking way to scan coupons to phones

January 23, 2012

Coupons are coming to consumers' phones, according to Procter & Gamble, who just signed a deal with a Silicon Valley start-up to find a way to scan coupons…

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Marks & Spencer, NCR bring online fashion in-store

January 23, 2012

Marks & Spencer is working with NCR Corporation to trial new multi-media zones in its stores that combine digital touchscreens, video walls and displays of…

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ComQi mobile apps get in touch with digital signage

January 19, 2012

ComQi, global multichannel message management provider, has announced the launch of five new place-based mobile applications interacting with digital signage…

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DecisionPoint debuts tablet-based ordering solutions for retail

January 17, 2012

DecisionPoint Systems Inc., a provider of mobile and wireless systems for retailers, has unveiled a tablet-based ordering solution at the National Retail…

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Retalix 10 Store Suite now available in the cloud

January 16, 2012

Retalix Ltd., a global provider of software and services to retailers, announced today that Retalix 10, its next-generation store suite, is available as a…

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Starmount unveils open shopper engagement platform Starmount Connect

January 15, 2012

Starmount, a software provider focused on helping retailers optimize the shopper experience, today introduced Starmount Connect, an open shopper engagement…

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JDA Software launches JDA Customer Engagement suite

January 15, 2012

JDA Software Group Inc. today announced a new solution designed to improve and personalize the customer shopping experience, build consumer loyalty and drive…

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Microsoft announces Dynamics AX 2012 for Retail

January 15, 2012

At the National Retail Federation's annual conference today, Microsoft Corp. announced the upcoming release of Microsoft Dynamics AX 2012 for Retail, which the…

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Tesco to begin deployment of the Retalix 10 Store Suite

January 15, 2012

Retalix Ltd. announced today that Tesco Plc. will commence the deployment of its next-generation store platform following a successful initial pilot of the…

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AisleBuyer announces mShop version 2.0

January 15, 2012

AisleBuyer LLC, a provider of in-store mobile commerce solutions for retailers, restaurants and brands, today released a major update to its commerce platform…

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KIOSK to debut automated retail store at NRF

January 3, 2012

KIOSK Information Systems will showcase StoreBOT, its latest solution in a new series of automated retail solutions Jan. 16-17 in New York City at the National…

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Book store owner starts petition against Amazon

December 27, 2011

A small shop owner is standing up against Amazon.com and its recent promotion urging customers shopping in brick-and-mortar stores to use its price-check app.

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IBM survey shows increase in Christmas Day m-commerce

December 26, 2011

If you received a shiny new mobile device from Santa, according to IBM the chances are good you used it to do a little online shopping.

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Google exploring delivery options

December 4, 2011

Google is working on a delivery service to allow consumers to order items from local stores on the Web and receive them at their homes or offices within a day.

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Location-based marketing may increase in-store traffic

December 4, 2011

Foot traffic on the UK's high streets has seen its sharpest drop since last December's snow, falling 2.3 percent compared to the same period last year…

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Is online shopping declining?

November 29, 2011

New research is showing that online shopping has nearly reached its peak. Shop Direct Group's sister company, Transactis, measured online shopping activity…

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When 2 become 1: John Lewis merges online, offline sales

November 29, 2011

John Lewis, a popular UK department store, is merging online and offline sales with a virtual store allowing shoppers to buy products with smartphones via QR…

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Father of RFID dead at 89

November 28, 2011

Charles Walton, inventor of the RFID technology, died Nov. 6 at the age of 89 in California, according to Network World. A memorial service is set for Dec. 1…

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Survey names top 10 retailers for customer service

November 20, 2011

Whether it's an unbeatable return policy, a helpful sales associate or 24-hour shopping convenience, holiday shoppers define customer service in a variety of…

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NRF: Eight in 10 customers plan to give gift cards this year

November 20, 2011

Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…

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