Shopify deploys retail POS hardware to boost in-store experience

May 7, 2019

Shopify Inc., a multi-channel commerce platform for online retail, has launched a line of point-of-sale hardware that will "revolutionize the in-store retail…

Venezuelan pharmacy chain taps Oracle tools for growth, better customer service

May 6, 2019

Farmatodo, a Venezuelan self-service pharmacy chain, is deploying Oracle Corp. technology to drive store growth, provide enhanced customer service and greater…

NCR debuts Silver One for SMBs, retailers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

April 26, 2019

NCR Corp. debuted its NCR Silver One this week at a corporate event hosted by Michael Hayford, NCR president and CEO; Paul Langenbahn, executive vice president…

Amazon Go no-cash reversal seen as response to legislative pushback

by David Jones — Editor, Networld Media Group

Amazon decision to reverse course on its cashierless Amazon Go stores is being seen as a response to economic and political push back given potential…

JCPenney shelves Apple Pay after April EMV deadline passes

April 22, 2019

JCPenney confirmed that it stopped accepting Apple Pay,, in connection with an April 13th  deadline that required merchants to retire old magnetic stripe…

Smartphone go-to digital banking tool for US adults

April 22, 2019

A study from Aite Group shows U.S. adult consumers under the age of 50 are far more likely to pick up their smartphone to complete a digital banking…

Michigan grocer boosts customer satisfaction, revenue with Toshiba self-checkout system

April 19, 2019

Value Center, a Michigan grocer, is enhancing the customer experience as well as boosting revenues following the deployment of Toshiba Global Commerce…

NY public advocate calls for Hudson Yards boycott over payment options

April 17, 2019

New York's Public Advocate Jumaane Williams is calling on shoppers and consumers to boycott the city's newly opened Hudson Yards retail development tenants…

Moltin launches self-checkout tech for retail, pop-up events

April 5, 2019

Moltin, a digital commerce developer, is debuting a self-checkout technology that will allow retailers to operate their own 'Amazon Go' environment at pop-up…

Retail closing, cashierless, Target strategy top most-read list in March

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model…

Sally Beauty debuts mobile-first site, adds Apple Pay, Instagram shopping

March 29, 2019

Sally Beauty Holdings Inc. has launched a redesigned mobile-first website, added Apple Pay as a payment option and built a mobile app in its effort to…

San Francisco mulls ban on cashless merchants

March 28, 2019

San Francisco is considering a ban on cashless retailers, following in the recent footsteps of the city of Philadelphia and the state of New Jersey. 

Apple debuts Apple Card via Apple Wallet

March 28, 2019

Apple has announced a major expansion into the digital payments space with Apple Card, a payment card built directly into the Apple Wallet app on iPhone that…

Target piloting unattended snack bar with payment kiosk

March 22, 2019

Target Corp. is testing a self-service, grab-and-go concept that allows customers to pay for their items at a self-service kiosk at several of its locations…

Worldpay enables Amazon Pay for U.S. merchants

March 22, 2019

Worldpay Inc. is the first acquirer to allow its merchants that accept payments in the U.S. to use Amazon Pay on its platform, according to a company release.

New Jersey law bans pure cashless retail

March 19, 2019

New Jersey Gov. Phil Murphy has signed legislation that requires retailers and restaurants to accept cash, effectively banning merchants in the state from…

Sam's Club, 7-Eleven push forward with cashierless stores

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives from Sam's Club and 7-Eleven offer insight on their progress with self-checkout initiatives and how the innovative technologies are a boon for both…

Philadelphia says no to cashless stores

March 6, 2019

Philadelphia Mayor Jim Kenney has signed a bill to require stores in his city to take cash, thereby prohibiting cashless stores, according to The Inquirer. The…

Walmart, Affirm team up on extended payments to in-store, online shoppers

February 27, 2019

Walmart has entered an agreement with Affirm Inc. to give shoppers an option to extend payments for in-store and online purchases, according to a news release.

Lloyds Bank debuting cashback pilot at retailers

February 22, 2019

Lloyds Banking Group has launched a pilot program to incentivize retailers to give cash back at the point of sale in response to criticism that consumers are…