Retail Summit Review

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Reflections and Takeaways

Speedway doesn’t slow down . . . its rewards options, that is

by Sharon Goldman — Senior Director, COLLOQUY

Act fast, high-frequency competitors. Speedway SuperAmerica’s new Speedy Rewards Pay Card is now turning its members’ loyalty cards into debit cards, offering…

Visa, NRF work to reduce storage of vulnerable payment card data

July 15, 2010

According to a press release, Visa Inc. has launched a global effort to reduce unnecessary storage of sensitive card information in merchant payment systems.

Ready for the hook plus line and sinker in the store?

by Sharon Goldman — Senior Director, COLLOQUY

I needed to buy a down pillow. That’s how it started. I needed something softer than the hard, bouncy pillow I’d been sleeping on for months, so I thought…

NRF releases blueprint for mobile retailing

July 8, 2010

Thanks to features like texting, GPS and Web browsing, mobile phones have quickly become a necessity many consumers cannot live without. Nearly three-quarters…

Benefits of Bill-Payment Kiosks for Customers

With a self-service application to pay bills, a service provider can save money, boost payment rates and create a better customer experience.

Benefits of Bill-Payment Kiosks for Retailers

Payment-accepting self-service technology can help stores increase revenue, add foot traffic and create a better customer experience.

Gold Mobile launches GoMo Wallet

June 17, 2010

Gold Mobile has introduced its “GoMo Wallet,” a new mobile-based Software as a Service (SaaS) customer loyalty solution that provides a scalable, highly secure…

Localizing online prices drives international e-commerce sales

Most Internet usage occurs outside of North America, and localizing prices can turn international browsers into buyers.

Colleges turn student IDs into debit cards

May 27, 2010

WTOL in Toledo reports that while IDs have long been used for on-campus purchases, schools are now turning the IDs into debit cards that can be used…

Visa disappointed with Durbin Amendment

May 23, 2010

Visa Inc. said it was disappointed with an amendment passed Thursday with the U.S. Senate financial regulation bill that would limit interchange fees.According…

Walmart to embrace smartcard payments

May 23, 2010

Walmart is planning to make its American payment terminals compliant with smartcard-based technology.According to Tech World, the plans were announced this…

Walmart MoneyCard first to offer cash back on prepaid debit card

May 20, 2010

Walmart has announced the first cash-back incentive for consumers using a prepaid debit card. When customers use the Walmart MoneyCard to buy gasoline for…

New iPhone case turns device into mobile wallet

May 19, 2010

In the near future, customers may be able to use their iPhones as credit cards.According to Mobile, DeviceFidelity has built an iPhone case that will enable an…

MasterCard upgrades network, reduces transaction time

May 2, 2010

MasterCard Worldwide today announced the introduction of multiple innovative enhancements to the MasterCard Worldwide Network that will offer its…

The return of the Target-only credit card

by James Bickers — Editor, Networld Alliance

It's a move that is understandable from a financial standpoint but questionable from a customer satisfaction one: As we reported Tuesday, Target is…

Target switching to Target-only credit card

April 19, 2010

Target Corp. announced today that all new qualified credit card applicants will receive the Target Credit Card, a credit product accepted at all Target stores…

Whole Foods to stop accepting checks

by James Bickers — Editor, Networld Alliance

OnMilwaukee.com reports that Whole Foods is about to take away several payment options.

Cell phone sticker for contactless payments wins award

March 8, 2010

Convego Air Mobile, a sticker for contactless payment from Giesecke & Devrient (G&D), was a winner at this year’s CIT Golden Card awards in the…

Researchers find security flaw in chip-and-PIN payment system

February 14, 2010

The United Kingdom's Retail Week reports that researchers at Cambridge University have tricked a chip-and-PIN payment system into authenticating a payment when…