SHIP FROM STORE or how to use your POS as a strategic asset for logistics

A positive delivery experience would encourage more than 90% of customers to shop with a retailer again. Today, it has become essential for distributors to meet the market requirements. Connecting various distribution channels has been identified as a good alternative, by distribution players, to optimize the supply chain management.

Type: Case Study

Sponsor: Smart Traffik




Keep point-of-sale data safe on all sides

The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing retailers to provide seamless and highly personalised shopping experiences.

Type: White Paper

Sponsor: HP Inc.




A new experience of the retail world, by Smart Traffik

90% of retail purchases still happen in Brick and mortar. The store experience is still the preferred way of shopping. But being digitally savvy, shoppers have access to internet anywhere, anytime, they are constantly connected. And this inevitably changes the way they shop. Find out todays market trends in this White Paper!

Type: White Paper

Sponsor: Smart Traffik


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FEATURES


Furniture retailer taps apps to boost customer experience, empower associates

City Furniture is reaping big rewards on three customized iOS apps developed by the retailer, IBM and Apple. The apps and IBM MobileFirst solution is spurring sales, driving efficiency and fostering deeper customer engagement.

Retailers still face EMV issues

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent purchases on non-compliant equipment. Compliance, however, will benefit all parties by reducing credit card fraud.

Digital, physical worlds collide at Amazon Books

Amazon’s new bookstores partly leans on mobile technology, but could use some improvements with something like beacons.

Hungry for more conversions? There's an app for that

With the inherent convenience of ordering favorite specialty items online, come new demands from consumers, namely: the expectation of finding their favorite brands in the app store. The more consumers turn to their smartphones for buying convenience, the more competition arises for brands looking to cash in on the gold rush.

Crate & Barrel leader talks mobile tech and designing a seamless customer experience

Understanding the consumer is just one part of the equation for Crate & Barrel. The key, as a top leader explained, is knowing what a consumer is looking for, helping them find it easy and quick, and driving the purchase forward.

It's the same old song and dance for mobile payments adoption

Stop me if you;ve heard this one before: You're more likely to go back home to retrieve your smartphone than the wallet you left behind.

Vending/micro market veteran ready to take on Amazon Go

A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.

Don't miss: Live webinar on how in-store customer experience starts and ends with the network

With today's consumers tapping devices before they hit a brick-and-mortar or hop online to shop, retailers need to ensure apps are performing well and the store network can support the expected in-store digital experience.

Amazon Go's impact on payments, self-checkout

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store.

Jewelry etailer reaping big rewards with price negotiation tool

Consumers love a bargain and, as one online jewelry retailer is learning, consumers love to negotiate on price.

Branded mobile pay bodes big promise for retailers

Check out a webinar presentation featuring an IBM expert that offers up terrific insight and knowledge regarding the branded mobile payment solution now available to retailers.

Live webinar: How merchant-branded payment boosts brand, loyalty and customer satisfaction

Mobile pay is an increasing want for consumers and now there’s a new opportunity for retailers wanting to provide more than just mobile device payment functionality.

7 critical questions traditional retailer metrics can't answer

Traditional metrics of sales and share are not enough for omnichannel.

Tackling EMV: 4 action items to ease the deployment effort

BTM Global President Tom Schoen provides insight on preparing and executing a payment technology migration.

Tips, insight on how to boost customer interaction

Chris Poelma, president and general manager of NCR Small Business, offers up insight and tips on improving customer interaction in the retail environment.

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Often the heart and soul of retail IT, the point-of-sale system is a mission-critical technology tool for every retailer. Learn how to choose the right POS, how to plan for upgrades, and how to take it to the next level by integrating it with other store systems.

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