Inaugural Customer Experience Summit announced

April 6, 2008

WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…

Report: In-store systems get most retail IT dollars

April 3, 2008

IT Pro: According to a report from research firm Martec, the average IT investment among the top 100 retailers has stayed flat at 1.3 percent of sales for the…

GlobalShop goes green

by James Bickers — Editor, Networld Alliance

Designed-in technology, green products this year's big emphases.

American Express changes contactless payment strategy

March 31, 2008

The Wall Street Journal: Six years after it began testing a payment device that attaches to a key chain, American Express Co. is discontinuing its "Express…

Chockstone initiative turns credit cards into loyalty cards

March 30, 2008

Media Daily News: Starting this week, consumers will be able to turn their credit cards into loyalty program cards at retailers, eliminating the need for a…

Digital Signage Today answers your burning questions in new guide

March 27, 2008

LOUISVILLE, Ky. — Digital Signage Today has spoken with numerous experts in the digital signage industry and published "Digital Signage: Frequently Asked…

Trade shows converge on Vegas

The Digital Signage Show debuts in April.

Pay By Touch shuts down all biometric retail services

March 23, 2008

SAN FRANCISCO — Solidus Networks Inc., dba Pay By Touch, announced that it will no longer process biometric transactions on behalf of its merchant customers…

GlobalShop: Day 1 news roundup

by James Bickers — Editor, Networld Alliance

March 17, 2008

CHICAGO — Today was opening day for GlobalShop 2008, the 16th installment of the trade show devoted to store design, visual merchandising and in-store…

RFID a boon for retailers, bane for privacy advocates

March 16, 2008

Associated Press: The problem with RFID, critics say, is that the microchipping of products might have unintended consequences. With tags in so many objects…

Freedom Shopping unveils RFID checkout solution

March 12, 2008

HICKORY, N.C. — Freedom Shopping Inc. announced the availability of an OEM offering that plugs into existing cash registers and point-of-sale terminals to…

IBM, Microsoft to collaborate on plug-and-play POS

February 25, 2008

REDMOND, Wash. — Microsoft Corp. announced that it is working with IBM to deliver a Windows Embedded-based "plug-and-play" solution to help make it faster and…

Clarity UC solution lets sales associates go mobile

February 11, 2008

SAN JOSE, Calif. — Clarity Consulting Inc. demonstrated a new Unified Communications (UC) retail solution today at Microsoft's Office System Developer…

Putting the 'world' in Wincor World

by Tracy Kitten — Editor, AMC

Steady growth, innovation mark German firm's annual self-service show.

WINCOR WORLD: 360-degree scanning will speed check-out

January 30, 2008

The Real 360 works when a shopper places no more than 1 item each on its segmented conveyor belt. Merchandise then is sped through a tunnel of…

How long before RFID check-out?

Solutions at Wincor World move closer to one of retail's Holy Grails.

NRF 08: emphasis on 'green'

by James Bickers — Editor, Networld Alliance

Retail's Big Show saw a major emphasis on the environment.

Ben Stein speaks at NRF

by James Bickers — Editor, Networld Alliance

Actor/economist gives state-of-the-economy address to retailers.

Bookstore claims world's largest item-level RFID deployment

January 15, 2008

RFID Update: A new bookstore in Portugal uses RFID to track almost all merchandise in what it says is the world's largest item-level retail application in a…

Kroger testing paperless coupons

January 13, 2008

Forbes: Some grocery chains are trying paperless, or digital, coupons. Kroger Co. is partnering with Procter & Gamble Co. to offer paperless discounts for…