Retail - Analytics News
Consumers embracing AI to save time, find deals
October 15, 2025
The U.S. consumer is embracing AI for everyday benefits, from saving time to finding better deals and making smarter decisions.
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UK retailer Boden taps First Insight tech to improve merchandising decisions
March 7, 2025
Boden, a U.K.-based online apparel retailer, is deploying First Insight's AI-powered decision intelligence to integrate real-time consumer demand signals into…
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NRF: Recession unlikely, growth ahead
February 7, 2023
A U.S. recession is unlikely and there will be slight growth this year, according to National Retail Federation Chief Economist Jack Kleinhenz.
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Dick’s Sporting Goods taps Metrical to personalize customer experience
September 6, 2022
Dick's Sporting Goods is partnering with Metrical and using Metrical's predictive AI decision engine to reduce cart abandonment, boost loyalty and brand…
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City Furniture enjoys strong return with Bluecore partnership
April 25, 2022
City Furniture is seeing a 330% lift in known shoppers, a 118% boost in repeat buyers and a 58% increase in email opt-ins after two years of deploying Bluecore…
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Italian luxury brand taps Medallia to boost customer experience
February 24, 2021
Salvatore Ferragamo, an Italian luxury brand, is deploying Medallia's Experience Cloud to improve customer experience throughout its international network…
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Navori Labs debuts AI marketing analytics software for retailers, DOOH advertisers
February 23, 2021
Digital signage software provider Navori Labs has released Aquaji, an AI-computer vision software platform focused on marketing analytics for the retailer and…
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Pandemic didn't deter holiday sales
January 19, 2021
The retail holiday sales in late 2020 hit an unexpected high point given a 8.3% spike compared to the previous year, according to the National Retail…
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HotSchedules launches global brand Fourth
December 2, 2020
HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…
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Adobe: Online US sales will be a record-breaking $189B
November 5, 2020
It is music to U.S. retailers' ears: This holiday shopping season will be a record-breaker in terms of online sales as Adobe projects it will hit $189 billion.
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Fashion retailers team with First Insight to drive faster, better merchandising decisions
October 13, 2020
Fashion brands Burton Menswear, Dorothy Perkins and Miss Selfridge are partnering with First Insight Inc. and using its predictive analytics technology to…
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Online grocer enhances delivery with in-house AI-powered technology
October 13, 2020
Farmstead, a Bay Area, California online grocer, is providing faster delivery to its customers, with a free under two hour delivery within a 50-mile radius.
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Australia convenience retailer taps Reflexis tech to simplify store operations
August 17, 2020
EG Group, a fuel and convenience retailer, is deploying Reflexis technology in 540 sites in Australia to boost task execution on the staff level and simplify…
read nowDiane von Furstenberg partners with Mastercard to enhance in-store experience
March 10, 2020
In a quest to boost customer experience and also deliver intelligent insight to store associates, fashion icon Diane von Furstenberg is partnering with…
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Fashion retailer taps Reflexis tech to optimize labor spend
February 17, 2020
Fast fashion retailer rue21 is deploying the Reflexis Workforce Scheduler to optimize labor planning, as well as several other Reflexis solution modules for…
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Survey: There is a digital disconnect happening in retail
November 21, 2019
While nearly every retailer (95%) realizes the important of evaluating the user experience, and how it impacts business outcome, a good number (60%) are…
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Report: Most retailers not too sure who's browsing around
September 4, 2019
More than half, 64%, of retailers can't identify the majority of website visitors and 57% aren't collecting offline customer relationship management data…
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Drop raises $44M to expand mobile loyalty platform
September 3, 2019
Drop Technologies Inc., a Toronto-based mobile rewards platform, has raised $44 million in Series B funding, led by HOF Capital and assisted by a new strategic…
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Beauty e-tailer taps Contentsquare to advance e-commerce functions
August 26, 2019
Feelunique, an online-only beauty retailer, is partnering with digital experience analytics platform, Contentsquare, in a quest to enhance the customer…
read nowUrban Outfitters taps Qualtrics to advance customer experience
August 23, 2019
Urban Outfitters is deploying the Qualtrics CustomerXM platform across physical stores and digital commerce channels to enhance its customer experience…
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