Sears brings back layaway

November 16, 2008

HOFFMAN ESTATES, Ill. — Sears announced it will offer layaway on a wide selection of merchandise. The program was made available to shoppers on Sunday, Nov.

Five things shoppers will do this holiday

A tough economy is impacting shopper plans and behaviors.

NFC mobile phone payments come to Latin America

November 4, 2008

PARIS — Silicon Valley-based ViVOtech announced that its provisioning software for Near Field Communication (NFC) mobile payments is being used in the first…

Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

U.K. apparel retailer integrates channels

October 22, 2008

WILTSHIRE — Rowland's Classic Clothing has implemented the OPTIONS suite of mail order management and retail software systems to manage sales made in-store, by…

Finish Line deploys Web app experience management for the holidays

October 20, 2008

LEXINGTON, Mass. — The Finish Line Inc., one of the largest mall-based specialty retailers, today announced that it has selected Gomez Inc. to provide Web…

American Apparel testing RFID solution

October 19, 2008

DALLAS — Xterprise Incorporated, a Microsoft Gold Certified Partner, announced it has entered into an agreement with American Apparel Inc. to immediately begin…

Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NCR to resell Experticity assisted selling solution

October 14, 2008

DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

Foot Locker sued over gift card dormancy fees

October 13, 2008

Associated Press: A New Jersey man is taking on athletic apparel giant Foot Locker over the store's gift card policies, charging in court papers that they…

IBM publishes report on customer shopping preferences

October 9, 2008

WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…

More than half of retailers considering mobile contactless payments

October 9, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 180 companies to outline the implications and trends related to proximity mobile payments. Retail…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Survey: Shoppers will flee an unclean store

October 7, 2008

DALLAS — A study conducted by M/A/R/C Research found that as many as 18 percent of shoppers would discontinue shopping at a particular store if they believe…

LACOSTE celebrates anniversary with mobile store-in-store environment

October 7, 2008

CHESTNUT RIDGE, N.Y. — MC2, an exhibit, environment and event producer, is working with LACOSTE S.A. on a special mobile store-in-store environment to…

IBM: multi-channel accounts for 20 percent of retail sales

October 5, 2008

Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…