Brand-sponsored events boost purchase intent

January 28, 2008

BrandWeek: A new survey shows in-person events can boost purchase intent by as much as 52 percent. According to the report, released this month by the…

Interactivity 'the future of customer service'

January 22, 2008

Nikki Baird with Retail Systems Research identified three areas of investment that retailers have eyes on for the coming year: cross-channel care, mobility and…

NRF 08: emphasis on 'green'

by James Bickers — Editor, Networld Alliance

Retail's Big Show saw a major emphasis on the environment.

German retailer testing RFID for apparel sales

January 20, 2008

New York Times: In the men's department of a Galeria Kaufhof department store in Essen, Germany, every clothing item except the shoes — about 30,000 in all …

Ben Stein speaks at NRF

by James Bickers — Editor, Networld Alliance

Actor/economist gives state-of-the-economy address to retailers.

NRF board calls for economic stimulus

January 15, 2008

NEW YORK, N.Y. — The National Retail Federation Board of Directors has called on Congress and President Bush to enact legislation to stimulate the nation's…

Study: Pricey products trigger happy responses in consumers

January 15, 2008

MSNBC: The more we believe an item is worth, the happier we are with our purchase — at least for a short time, says a study released in Proceedings of the…

L.L. Bean No. 1 in customer service, according to NRF

January 15, 2008

NEW YORK, N.Y. — Satisfaction guaranteed is a mantra many companies live by, but customers say that none demonstrate that practice more than specialty retailer…

IBM unveils results of new retail loyalty survey

January 13, 2008

NEW YORK — IBM unveiled a new survey of 19,000 U.S. consumers which found that across multiple retail segments, only 21 percent of consumers are advocates for…

ARTS releases SOA blueprint for retail

January 13, 2008

NEW YORK — The Association for Retail Technology Standards, the standards division of the National Retail Federation, announced the release of the SOA…

NRF 2008 opens in New York

by James Bickers — Editor, Networld Alliance

January 13, 2008

NEW YORK — The National Retail Federation's 97th Annual Convention & Expo opened this morning at the Jacob K. Javits Convention Center. Approximately 60…

Wincor Nixdorf bringing retail IT platform to the U.S.

January 10, 2008

AUSTIN, Texas — Wincor Nixdorf, supplier of IT solutions for the retail and banking industries, announced the U.S. introduction of its TP.net software…

Marketers experimenting with digital signage

January 9, 2008

Promo: Borders is not the only retailer discovering what behemoths like Wal-Mart already know: In-store TV is a smart way to talk to customers. The networks…

IBM unveils new retail software architecture

January 9, 2008

ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…

Loungewear retailers targeting tweens

January 9, 2008

Boston Globe: Abercrombie & Fitch will unveil its latest concept store later this month. Called Gilly Hicks Sydney, it's an intimate apparel store aimed…

Stores use live DJs to lure shoppers

January 7, 2008

Marketplace: Department-store entertainment used to be a guy in a tuxedo tinkling the ivories. But with a stronger focus on young consumers, big retail shops…

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

NCR introduces contactless, mobile payment suite for retail

January 3, 2008

DAYTON, Ohio -- NCR Corp., in partnership with ViVOtech, has introduced a suite of contactless payment terminals for the point of sale. These solutions enable…

Tommy Hilfiger Denim launches interactive storefront

January 2, 2008

LONDON — Customers at selected Tommy Hilfiger Denim stores can now join the Hilfiger Hall of Fame by adding their pictures to an interactive storefront…

Top source of retail shrink: employees

January 2, 2008

Progressive Grocer: Retailers suspect that their own employees are the main source of retail shrink, according to a new Retail Systems Research Benchmark…