Consumers Want More Tech In-store - Infographic

Survey shows that the majority of U.S. consumers want more tech in brick & mortar retail stores, restaurants & hotels

Type: Infographic

Sponsor: Bouncepad




Deliver the Ultimate Personalized Shopping Experience

Download this white paper to learn the basics of indoor locationing technologies and how they can enable you to treat your shoppers to whole new level of personalized service.

Type: White Paper

Sponsor:




Fitting Room of the Future

Developments in retail technology are offering the potential to boost sales with targeted add-ons.

Type: White Paper

Sponsor: media mea LLC


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FEATURES


How to clean your dirty data and why quantity isn't a substitute for quality

Gil Larsen, VP, Americas at Blis, explains why in the geolocation business, accuracy is paramount. As he shares, it's all too easy to fuel an otherwise perfect campaign with dirty data, rendering it null and void, or pinpoint an individual to within five meters of their location, only to find you targeted the wrong person.

Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

IoT proving valuable in driving customer experience, savings and operational efficiencies

Retailers not using Internet of Things technology may soon want to investigate its potential given big opportunities to boost the customer experience and save big bucks.

Don't miss: Live webinar on how in-store customer experience starts and ends with the network

With today's consumers tapping devices before they hit a brick-and-mortar or hop online to shop, retailers need to ensure apps are performing well and the store network can support the expected in-store digital experience.

The Internet of Things to come: How Nespresso, Apple, Nest grind out predictability

The adaptation of digital technology across products, from clothing to coffee, is slowly reshaping what today's consumers expect from brands and their retail experiences. Here's one example, by Nespresso, of how the Internet of Things influences not only new consumer behaviors, but also revenue streams.

Talking With: Zebra Technologies on why Wi-Fi is a must-have retail technology

Implementing a free guest Wi-Fi can pay off in more ways than one and by 2017 an estimated 56 percent of retailers will be on board. But every retailer needs to be in the game.

Loyalty limelight: Vail Resorts' smart passes lead to peak engagement

In a nutshell: In 2007, Vail Resorts began embedding RFID chips into its passes so it could more quickly and easily check tickets at airlifts. The single- and multi-day ski passes, which are issued at Vail's five resorts, are automatically picked up by special readers at the platform, allowing skiers to more quickly board the lift.

BLE vs. NFC: The future of mobile consumer engagement now [infographic]

Bluetooth Low Energy (BLE) and Near Field Communications (NFC) are playing a key role in helping mobile technologies redefine how businesses and consumers engage with one another.


CETW12: 5 Things to look for at CETW NYC

CETW in New York City is set to open; here's what to look for this year.

Motorola shares vision for future of retail

Motorola unveiled new customer experience solutions at its New York event this week.

President Clinton, new technologies headed to NRF 2012

More than 22,000 attendees will explore the latest technologies to help improve their customer experience.

Macy's heard it on the radio

If Macy's isn't carrying enough of your size, it isn't for lack of trying. The department store chain, which has long sought to perfect the art and science of inventory management, plans to install RFID technology at all of its U.S. stores by late 2012.

Check out this Checkout: RFID-enabled kiosks deliver more than just a cool factor

Now more than ever, retailers are focusing on the customer experience at the point-of-sale in order to provide the best service possible to increasingly demanding consumers. Savvy retailers are looking to technology to give the customer control over the checkout experience through self-service kiosks.

Why hasn't RFID adoption taken off in retail?

New technologies, trends point to RFID making a big impact on retail in the coming months.

Retailers, manufacturers announce joint effort to advance item-level RFID

The initial focus of the Item Level RFID Initiative will be within the apparel sector.

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NEWS