Fujitsu introduces the U-Scan Mini-Carousel Self-Checkout

January 9, 2009

RICHARDSON, Texas — Fujitsu Transaction Solutions Inc. introduced the U-Scan Genesis Mini-Carousel unit, a flexible, four-bag carousel station that connects to…

Wincor Nixdorf U.S. CEO: retail will grow

by Tracy Kitten — Editor, AMC

This year will mark the first Wincor World for U.S. chief executive Patrick Wright, who has already taken steps to help build the company's strength with…

Self-checkout adds human touch

In-person assistance combines with self-service convenience.

National Grocers Association endorses Pan-Oston tech

November 2, 2008

BOWLING GREEN, Ky. — Pan-Oston, a designer, developer and manufacturer of retail checkout products, including lanes, counters and self-checkout solutions, as…

Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

Billpay tech coming to checkout lanes

October 16, 2008

BROOKFIELD, Wis. — Fiserv Inc., a leading provider of information technology services to the financial industry, announced it has partnered with PayScan…

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

KIOSKCOM: SSKA advisory board stresses self-service in tough economic times

October 14, 2008

NEW YORK — Several of the Self-Service & Kiosk Association's advisory board members met yesterday to discuss the challenging economic climate that is…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Smart shopping carts gain momentum

August 13, 2008

The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.

Despite customer qualms, retailers ready for contactless

August 4, 2008

RFID Journal: Just as one study found British consumers to be uncomfortable with the idea of contactless payment cards, other unrelated research determined…

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

Modiv Media upgrades in-aisle marketing technology

July 17, 2008

BOSTON — Modiv Media has released the newest generation of in-store media delivery and self-service shopping, melding advanced behavioral and contextual media…

IBM webinar reveals self-service trends

July 13, 2008

LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years.   Those are…

Calgary Co-op completes self-checkout install

July 8, 2008

DALLAS — Calgary Co-operative Association Limited (Calgary Co-op) has completed a chain-wide rollout of self-checkout that has enhanced customer service and…

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

IBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'

June 10, 2008

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…

Macy's expands automated retail program

May 22, 2008

NEW YORK — On the heels of a successful two-year pilot of personal electronic automated retail shops with ZoomSystems, Macy's announced the rollout of this…