University of Oregon 'Wired Humanities Projects' Navigates Experience Design with IntuiFace, Delivering Interactive Exploration for Museum Goers

University of Oregon 'Wired Humanities Projects' Navigates Experience Design with IntuiFace, Delivering Interactive Exploration for Museum Goers

University of Oregon Wired Humanities Projects teamed up with the University’s Museum of Natural and Cultural History’s (MNCH) staff to create a digital humanities “Navigating Knowledge” exhibition.

Type: Case Study

Sponsor: Intuiface


Your Visitors Will Love Discovering Your City

Your Visitors Will Love Discovering Your City

Discover how cities benefit from interactive touchscreen solutions that bring attractions to their visitors' fingertips, provide useful wayfinding and transit information, suggest events and help make decisions, whether it is booking a show or making a dinner reservation.

Type: Mini-Guide

Sponsor: Qwick Media, Inc.


Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

Serving Air Canada: Time Proven Network of Intergarted Self-Service Solutions

For over three years, Qwick Media has worked with Air Canada to enhance traveler experience. Mobile and tablet charging stations with touchscreen capability are excellent self-service solutions with multiple benefits. Find out why Air Canada is using Qwick Media technology.

Type: Presentation

Sponsor: Qwick Media, Inc.


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FEATURES


Catch the highlights from ICX Summit

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the exciting technology and insight shared during the three-day event.




Lowe’s Orchard Supply Hardware refreshes brand to drive better customer engagement

Lowe’s Orchard Supply Hardware refreshes brand to drive better customer engagement

The retailer is tapping a new creative platform developed by consultancy Persuasion Arts & Sciences to refresh the brand, build deeper engagement with customers and better connect with new customers.

Neiman Marcus, HMSHost, b8ta talk designing the retail digital store

Neiman Marcus, HMSHost, b8ta talk designing the retail digital store

Digital chiefs from legacy and new brands share insight, advice, tips and strategy when it comes to designing the store with digital in mind.

Neiman Marcus embracing innovative tech from the front door to the dressing room

Neiman Marcus embracing innovative tech from the front door to the dressing room

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab is developing and designing innovations that are driving a robust customer experience.

'Interesting times' highlight ICX Summit 2017

'Interesting times' highlight ICX Summit 2017

Brands really can't treat any of their customers like they're all alike anymore, not just the millennials, especially now that the technology is available to enable brands to treat them all more and more like individuals.

Dunkin' Donuts delivers digital signage customer experience

Dunkin' Donuts delivers digital signage customer experience

The donut quick service restaurant changed things up by replacing static signs with digital signage. The goal was simple: Boost the customer experience.

Store display 101: Tips, best practices, do’s and don’ts

Store display 101: Tips, best practices, do’s and don’ts

The retail sector has come a long way from the days of the cheesy cardboard cutout display standing near a pile of products or welcoming customers to a new store selection.

For the love of change: Why display design can't be a stagnant strategy

For the love of change: Why display design can't be a stagnant strategy

How can we make displays last, carry a consistent brand message, and yet still appease the need of our audience for change?

Top 2016 marketing trends & why you need interactivity

Top 2016 marketing trends & why you need interactivity

2016 is going to herald many changes to the marketing paradigm. Let's look at how interactive technology can help retailers utilize these trends.

ICX Symposium: The customer experience is about technology + emotion

ICX Symposium: The customer experience is about technology + emotion

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not the sole ingredient.

ICX Symposium: Intel talks the responsive revolution in retail

ICX Symposium: Intel talks the responsive revolution in retail

The ICX Symposium in Atlanta later this month will feature a session featuring an Intel executive addressing the transformation of retail through responsive stores. ICX Association Executive Director Scott Slucher interviewed him about the interplay of tech and CX.

Commentary: Top 5 reasons retailers deploy digital signage at the POS

Commentary: Top 5 reasons retailers deploy digital signage at the POS

The head of a firm specializing in retail digital signage lists the top reasons for deploying signage at the point of sale.

Augmented Reality: The Impeding Battle for Digital Real Estate

Augmented Reality: The Impeding Battle for Digital Real Estate

By Doug Stephens Imagine this…. You drive a moving van outfitted with retail fixtures, signs, a cash register and loads of jewellery up Fifth Avenue in Manhattan, park directly in front of Tiffany & Co. You swing open the doors...

Retail Summit Review

Retail Summit Review

Reflections and Takeaways

Is Technology Just Ahead--Or Is Retailing Behind?

Is Technology Just Ahead--Or Is Retailing Behind?

It’s time for retail business design to catch up with technology.

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The things that your customers see while in your store are an enormous part of the experience you are creating for them. Signage is much more than a tool for conveying information; it is a tool for conveying that information while creating an emotional resonance that makes the customer glad to be there.

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