What will bookstores look like in five years?

by James Bickers — Editor, Networld Alliance

The proliferation of e-readers is fundamentally changing the value proposition of bookselling.

Retail Summit Review

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Reflections and Takeaways

German publisher Taschen defying expections with high-end bookstores

August 9, 2010

According to the Los Angeles Times, German publisher Taschen is making its mark with high-end bookstores, even in the midst of a down economy.The publisher has…

Rebuttal to Mary Hunt in Woman's Day Magazine: Retailers Don't Trick Customers

by Bob Phibbs — CEO, The Retail Doctor

Mary Hunt takes aim at retailers by telling Amiable personalities they are all wrong and should become like her, an Analytical. I hate this type of X-files…

NRF unveils STORES' 2010 Hot 100 Retailers list

August 2, 2010

SYMS, Fresh & Easy, rue21 have been ranked among the nation's hottest retailers.

Terrain

by Jim Joseph — President, Lippe Taylor

AT&T remodels 2,200 stores

July 28, 2010

AT&T has announced the completion of a store redesign across more than 2,200 retail locations nationwide — a research-driven initiative to provide a more…

No, Your Customer Can't Put Off the Purchase!

by Bob Phibbs — CEO, The Retail Doctor

If you can't find the energy to explain why waiting is not an option, you'll never make a sale in this economy. And the more expensive the item is that you…

A Dollar a Day

by Annamaria Turano — Executive Director, MCAworks

Have we lost touch? 

Coldwater Creek launches mobile site

July 11, 2010

Coldwater Creek has launched a new mobile website that supports the iPhone and Android platforms. The new mobile website is an optimized version of Coldwater…

Limelight Marketplace

by Jim Joseph — President, Lippe Taylor

If you live in NYC or plan to visit soon, you have to check out something really special. The Limelight Marketplace. For those of you who don't know The…

Apparel retailer Lilly Pulitzer goes mobile

July 8, 2010

Lilly Pulitzer has announced the launch of its first-ever mobile website, compatible with all Web-enabled mobile phones and optimized for the iPhone and…

The Aspirational Tourist

by Annamaria Turano — Executive Director, MCAworks

Remember your last out-of-town getaway?  You probably wandered into a few shops at your destination to browse, buy a few mementos, or just pass the time before…

Cold Stone Creamery debuts 'social e-gifting' program

July 6, 2010

First Data Corp. and Cold Stone Creamery announced they have teamed up to offer a new gifting application through Facebook. Starting today, loyal Cold Stone…

F.Y.E. connecting stores, products with 'playful' website

June 29, 2010

F.Y.E., a national retail chain of more than 550 stores offering a wide selection of entertainment products, including CDs, DVDs, video games and more…

New Disney Store is 'immersive, one-of-a-kind retail experience'

The Montebello store is the first of 20 newly designed locations that will open in major markets in 2010.

Eyewear retailer brings sunlight into the store

Transitions Optical's new kiosk uses artificial daylight to show off its adaptive lenses.

Toys R Us unveils prepaid shopping card as layaway alternative

June 15, 2010

Recent financial hard times have led to resurgence in the use of layaway at retail, but Toys R Us is taking the concept one step further. According to a press…

AT&T deploys info kiosk in new store

June 14, 2010

According to stltoday.com, AT&T's new 5,900-square-feet store in Brentwood, Mo., will feature a new guided selling kiosk, which includes a rate-plan…

Why Your Best Managers Have To Drink

by Bob Phibbs — CEO, The Retail Doctor

Driver personalities are the natural leaders.  When they are second-guessed, their motives and methods questioned and they are not allowed to shine, or made to…