Store Design & Layout News
Macy's home to fast casual restaurant
October 21, 2019
Potbelly Sandwich Shop will open in four Macy's department stores via a multi-unit franchise deal with the retailer.
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J.C. Penney debuting outdoor shop, in-house outdoor brand
September 13, 2019
Retailer J.C. Penney expects to have an outdoor shop in 100 of its 830 stores by October and is launching an in-house brand, St. John's Bay Outdoor, which will…
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Jockey debuts Long Island pop-up experience
September 13, 2019
Jockey International Inc. is running its first pop-up retail store on Long Island, New York.
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Things Remembered rolls out iPads for customer personalization strategy
September 11, 2019
To help its customers personalize gift purchases, the retailer, Things Remembered, is rolling out iPads to all of its 174 stores in the first leg of its latest…
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Puma flagship boasts engagement zone, immersive experiences
September 5, 2019
The New York City Puma flagship store boasts retail customer experiences that use technology, art and music to engage with customers. The retail store, at 60…
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Target, Disney team up to deliver magical customer experience
August 29, 2019
Target and Disney are partnering to bring "shop-in-shop" Disney experiences to 25 Target stores come October. The Disney experience will also be available to…
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Target hits 2 store-related milestones
August 26, 2019
This summer marks two big milestones for Target: The retailer cut the ribbon on its hundredth small-store format and surpassed the 500th store remodel mark.
read nowMacy's taps tech for digital scent bars
July 31, 2019
Macy's is aiming to change how it sells fragrance and enhance the customer experience at the same time.
read nowDoughnut 'theater' experience heading to New York's Times Square
July 12, 2019
Not only will New York's Times Square be known for its annual New Year's Eve ball countdown, it will also be known for one of the most unique doughnut shop…
read nowAmazon ownership boosting Whole Foods customer experience
June 24, 2019
Whole Foods is enjoying a 3.6 point increase on the annual Forrester Customer Experience Index, the biggest jump of any brand this year, and it's likely due to…
read nowWalmart pilots fast lane check-out system
June 19, 2019
Walmart is reportedly piloting a fast lane check-out strategy at a Canadian store.
read nowAmazon launches another Go store in New York
June 11, 2019
Amazon opened the doors to its second Amazon Go store in New York this morning at 6 a.m., and the store marks the omnichannel retailer's thirteenth Go store in…
read nowSan Francisco to get its fourth Amazon Go store
June 3, 2019
Amazon Go plans to open its fourth store, in San Francisco, according to the San Francisco Chronicle. The store will be in the financial district at the Three…
read nowAWM Smart Shelf debuts autonomous shopping shelf technology
May 6, 2019
AWM Smart Shelf, which is bringing the benefits of the online experience to physical retail, has integrated its frictionless shopping application with its…
read nowWalmart to remodel three Long Island locations
April 25, 2019
Walmart is aiming to spruce up three Long Island, New York stores, deploying grocery pickup and delivery capabilities.
read nowOffice Depot launches co-working hubs to Chicago, Dallas locations
April 15, 2019
Office Depot has opened two Workonomy Hub co-work spaces in its Lake Zurich, Illinois and Irving, Texas locations.
read nowAmazon Go stores will start taking cash
April 10, 2019
Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.
read nowApple retail honcho taking leave come April
March 29, 2019
Apple's top executive in charge of boosting both its brick-and-mortar store design, and online operations, will leave the role after five years come next month.
read nowNew York's Hudson Yards retail, restaurant hub open for business
March 20, 2019
Hudson Yards, a new retail and restaurant hub in Manhattan, New York, is open for business.
read nowICX Association opens nominations for Elevate Awards for best in CX tech
February 7, 2019
The Interactive Customer Experience Association is accepting nominations for its Elevate Awards, which are given to individuals and organizations that are…
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