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Surveys

Surveys, results, patterns and applications on Retail Customer Experience

We need your insight, industry predictions for annual trends report

Easter is a hopping retail shopping season

Retail Customer Experience releases 2016 Top 100 Report

Talking With: Needle President Scott Pulsipher on mobilizing brand advocates

Customer satisfaction with online retail rebounds

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Surveys

Black Friday verdict: Number of shoppers up, average spending down

The changing face of Black Friday

Economic, H1N1 worries will impact holiday shopping behavior

Are retailers under-valuing the importance of fitting rooms?

ISME 09: Seven tips for marketing to families during a recession

Research: E-commerce hindered by lack of human assistance

Opinion: Why customer satisfaction surveys don't work

Amazon explores private label opportunity

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