Sport Chek Retail Lab cultivates tech-heavy customer experience

by Christopher Hall

The Canadian sporting goods chain created an award-winning retail environment at its flagship in Toronto.

ShopKeep POS named a top private company

June 4, 2013

ShopKeep POS, an iPad POS provider to brick-and-mortar merchants, announced it has been named to the Red Herring Top 100 leading private companies in the U.S.

ShopperTrak acquires RapidBlue for in-depth analytics power

June 3, 2013

ShopperTrak, a company specializing in the analysis of retail foot traffic, announced today the acquisition of RapidBlue Solutions Oy, a European provider of…

The problem with big data

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

What are you doing about big data? That is a question making the rounds with retailers today. Or turned around it’s, “What am I supposed to do about big data?…

Apple stores to offer payleven's card readers

May 30, 2013

European mobile POS provider payleven will see its chip-and-PIN reading devices sold through Apple stores. The readers will sell for approximately £99 with a…

Why retailers must excel in the 4 Cs instead of just the 4 Ps

Marketing 101 classes are being rewritten … by consumers.

Carrefour Group implements location analytics

May 23, 2013

Technology provider Esri and its partner company Galigeo announced the implementation of an enterprise-wide marketing solution for the Carrefour Group, a…

IBM's Jeopardy-winning computer Watson now working on customer engagement

May 21, 2013

Two years after conquering Jeopardy, IBM's Watson is setting its sights on customer engagement.

Hellman's rolls out high-tech Recipe Cart (Video)

May 17, 2013

The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in…

Malaysian retailer TANGS goes live with Manthan analytics

May 16, 2013

Manthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics…

Update: Nordstrom ends test of shopper tracking

May 13, 2013

Following a report on CBS 11 in Dallas (and subsequent reporting through other websites) that Nordstrom was tracking shoppers' activity via smartphone data…

Cloud computing could offer bright future for retailers

May 13, 2013

With the growing popularity of mobile, social and e-commerce, traditional brick-and-mortar retailers are turning to the cloud to optimize the in-store…

Engagement, analytic tech listed among retail trends to watch

May 10, 2013

A recent post on guardian.co.uk lists five retail technology trends that "just might help you create a standout customer experience."

Professor weighs benefit vs. risk of facial recognition technology

Retailers have collected data on customer preferences and demographics for years, but biometrics takes it to a new level.

Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

Nordstrom tracks shoppers to improve customer experience

May 8, 2013

Nordstrom is using tracking software to identify how much time shoppers spend in specific departments, according to dfw.cbslocal.com. The technology is being…

Video Walls Go Mainstream

Simpler technology and lower costs are making video walls a much easier puzzle to put together.

Presented by HP Inc.

Scala showcases retail, corporate communication solutions in Denmark, installs digital ticketing system for Philadelphia museum

May 2, 2013

The location-based media provider Scala showcased a corporate communications solution and a retail solution during this week’s Channel Trends+Visions i IT fair…

Automated retail could be a mobile payments kickstarter

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The ubiquity of vending may help push mobile payments into the mainstream.

Walmart sets up global tech centers for e-commerce

May 2, 2013

In a move to gain ground against its Web rival Amazon, and to position itself as a bona fide technology company, Walmart is setting up a fleet of global…