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Resources

Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

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Evaluating a Grocery Store Loyalty Partner

The rising cost of groceries is creating unprecedented turbulence for retailers. A loyalty program can help offer stability, but it takes the right partner.

Presented by RetailCustomerExperience.com

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The Digital Transformation Checklist All Businesses Need

Although it’s hard to predict what customer trends will pop up in the years ahead, one preference that will only continue to grow: an increasing expectation…

Presented by Burroughs, Inc.

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Benefits of Depot Repair and Equipment Repair

Today, your customers expect easy, reliable, and secure access to the businesses and services they frequent, when, where, and how they choose to access them.

Presented by Burroughs, Inc.

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Implementing Self-Service Kiosks: What’s on the Horizon

The role of in-person dining interactions is changing drastically. Kiosks are likely to play a major role in those changes.

Presented by KioskMarketplace.com

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The Ultimate Choice of Self-service POS System for High-speed Rail Companies

In the post-COVID-19 era, high-speed rail companies install self-service POS systems to avoid human contact and prevent the spread of the virus. PST650 is the…

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Implementing self-service kiosks: Current trends and predictions for what’s next.

The role of in-person, face-to-face shopping and dining interactions has drastically changed. Register for the live webinar to find out what's next.

Presented by KioskMarketplace.com, RetailCustomerExperience.com

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How To Turn Your Stores into Super Converting Stores For Holiday Season

Retailers work hard to understand what kind of store experience they're delivering for their valued shoppers. To be ready for the holiday shopping season…

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Transforming customer engagement with AI-powered personalization

How do AI and machine learning feature in transforming customer engagement in restaurants into a more personalized experience?

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7 Ways that Native Touchscreen Software trumps Common Web Technologies Every Time

In this whitepaper, we explore why native touchscreen software is a much stronger solution than browser-based technologies or apps designed for smart phones…

Presented by eyefactive GmbH

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Rethinking the Returns Process in Retail

Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…

Presented by RetailCustomerExperience.com

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Digital Displays Creating New Artistic Opportunities

Incorporating digital displays into art installations is promising to reshape the way museums and art galleries create visual experiences.

Presented by DigitalSignageToday.com

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How to Create Great Customer Experiences

Innovative POS Technologies and Solutions for 2022 and Beyond. Customer experience continues its reign as a top priority for both customers and retailers.

Presented by eyefactive GmbH

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New Partnerships Ease Customer Service Burden in Post-Pandemic World

Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…

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5 Retail Digital Signage Trends for 2022

Digital signage is very dynamic, with new trends emerging each day. So, tag along to learn about five digital signage trends for 2022.

Presented by eyefactive GmbH

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Blending the Best of Both Worlds: Humanizing Customer Service with the Power of AI

Many customers still prefer to talk to a real person for their customer service needs, even when using online chat systems. With today’s continuing employee…

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How retailers can meet high-scale demands with exceptional customer experience

By leveraging an outsourcing partner's experience, global presence, technological innovation, retail businesses can anticipate and scale fast, reduce attrition…

Presented by RetailCustomerExperience.com

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Optimizing Operations with Modern Digital Signage Solutions

Implementing a digital signage network doesn’t need to be a costly, complicated endeavor. New management tools are helping to simplify the process.

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Discover Best Practices to Improve CX Outcomes

This session shares the latest research on best practices to help leaders coach teams and optimize processes and technology to empower agents and improve…

Presented by RetailCustomerExperience.com

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Fairfield University Case Study: Digital Signage for Higher Education

How Fairfield University uses Digital Signage to improve students and faculty members’ communications and experiences.

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