How To Turn Your Stores into Super Converting Stores For Holiday Season

Retailers work hard to understand what kind of store experience they're delivering for their valued shoppers. To be ready for the holiday shopping season…

Transforming customer engagement with AI-powered personalization

How do AI and machine learning feature in transforming customer engagement in restaurants into a more personalized experience?

7 Ways that Native Touchscreen Software trumps Common Web Technologies Every Time

In this whitepaper, we explore why native touchscreen software is a much stronger solution than browser-based technologies or apps designed for smart phones…

Presented by eyefactive GmbH

Rethinking the Returns Process in Retail

Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…

Presented by RetailCustomerExperience.com

Digital Displays Creating New Artistic Opportunities

Incorporating digital displays into art installations is promising to reshape the way museums and art galleries create visual experiences.

Presented by DigitalSignageToday.com

How to Create Great Customer Experiences

Innovative POS Technologies and Solutions for 2022 and Beyond. Customer experience continues its reign as a top priority for both customers and retailers.

Presented by eyefactive GmbH

New Partnerships Ease Customer Service Burden in Post-Pandemic World

Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…

5 Retail Digital Signage Trends for 2022

Digital signage is very dynamic, with new trends emerging each day. So, tag along to learn about five digital signage trends for 2022.

Presented by eyefactive GmbH

Blending the Best of Both Worlds: Humanizing Customer Service with the Power of AI

Many customers still prefer to talk to a real person for their customer service needs, even when using online chat systems. With today’s continuing employee…

How retailers can meet high-scale demands with exceptional customer experience

By leveraging an outsourcing partner's experience, global presence, technological innovation, retail businesses can anticipate and scale fast, reduce attrition…

Presented by RetailCustomerExperience.com

Optimizing Operations with Modern Digital Signage Solutions

Implementing a digital signage network doesn’t need to be a costly, complicated endeavor. New management tools are helping to simplify the process.

Discover Best Practices to Improve CX Outcomes

This session shares the latest research on best practices to help leaders coach teams and optimize processes and technology to empower agents and improve…

Presented by RetailCustomerExperience.com

Fairfield University Case Study: Digital Signage for Higher Education

How Fairfield University uses Digital Signage to improve students and faculty members’ communications and experiences.

7 Key Components of a Successful Digital Signage Program

A quick reference guide to create and maintain a successful digital signage program.

Adopting a 'Zero Trust' Approach to Retail Data Security

Business systems have more ways of being attacked than ever. It’s critical to have a strategy that treats any access as potentially hostile.

Clientron Ares650 is the Perfect Fit for the Restaurant in Australia

With the Ares650, you can rest assured that the restaurant will be running smoothly and beautifully every day, and the benefits of adopting it are far beyond…

How Self-Service Applications Are Changing Customer Behavior

In a world where self-service technology plays a vital role in everyday life, it is crucial to understand the changing needs in customers’ demands.

Presented by KioskMarketplace.com

Prevent the Spread of COVID-19 in the Supply Chain

Even a moderate supply chain disruption can have a serious impact on a company’s future. An autonomous screening process can help minimize the risk.

Coaching Remote Customer Service Teams

With remote work likely to be a fixture of customer service teams going forward, effective coaching is key to ensure the team is performing at the highest…

A Comparison of Cryptocurrency Technologies

Cryptocurrency is a growing revenue stream for businesses of all sizes.

Presented by Burroughs, Inc.