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87. NRF Customer Experience Concept Store
December 10, 2009
They don't call it the Big Show for nothing. This year's installment of retail's most important annual conference featured the Retail Customer Experience Concept Store, where attendees marveled at high-tech innovations from a live video-wall musical performance that integrated SMS text commentary from viewers to Microsoft's new Tag technology, which allows shoppers to point a smart phone directly at a product and go straight to the relevant URL.
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