The online giant has quashed a rumor that it is scouting brick-and-mortar locations, but that doesn't mean it isn't a good idea.
read nowWhen retailers lower prices without asking customers to give up something in return, confusion results and sales are negatively impacted.
read nowThe pendulum has swung away from generalization and back toward localization, but retailers and brands are learning how to execute locally through their…
read nowRetailers are seeking technologies that do for any product category what mannequins do for apparel—show the customer how to bring many items together into a…
read nowA National Retail Federation survey conducted over the weekend confirms the expected: more people spent less.
read nowThe weekend after Thanksgiving remains the biggest shopping event of the year, but the reasons customers pack the stores are changing.
read nowSmart retailers are combating the tough times with an organizational shift to a customer-centric focus.
read nowThe H1N1 flu virus is expected to impact retail sales on Black Friday and throughout Thanksgiving weekend, but perhaps the bigger concern for retailers is…
read nowProducts may be set, but people can improve. Here are four practical ways retailers can leverage front-line employees this holiday season.
read nowA visit to the first Microsoft store reveals that comparisons to Apple are like apples and oranges.
read nowThe electronics retailer's site has properly integrated in-store pickup, but less-than-relevant cross-sell intelligence.
read nowWhile most retailers can't lean on Steve Jobs for help with reinvention, there are lessons that all can learn from the Apple/Disney partnership.
read nowTarget's interactive media team reveals some success factors of the company's Channel Red in-store digital media network.
read nowby James Bickers — Editor, Networld Alliance
Technology has made it possible to deliver music, movies, books and more without a physical product. But is that good for shoppers or retailers?
read nowReport and webinar focused on growth, predicted spend and applications planned for the next two years.
read nowby Mike Wittenstein — Customer Experience and Service Designer, Storyminers
Customer-centric experience design is explored in this final installment of "Where's the Opportunity?"
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