Personas connect retailers, shoppers

by James Bickers — Editor, Networld Alliance

Fictional customers can lead to real-world improvements.

Making retail Web sites more accessible

Experts offer tips on making e-commerce sites useful to all users.

Fotozines revive novelty concept

Theme park favorites making their way into malls, cinemas.

Grabbing shoppers by the nose

by James Bickers — Editor, Networld Alliance

Intentional use of scents can profoundly impact the customer experience.

Elf Yourself visitors skyrocket

by James Bickers — Editor, Networld Alliance

What value did it actually bring to OfficeMax?

Coverage of the Retail Business Show

Exhibitors say tech can make or break the customer experience.

Peter Luckett: 'Banish the bland'

Innovative grocer shares tips on building a great customer experience.

Putting the 'world' in Wincor World

by Tracy Kitten — Editor, AMC

Steady growth, innovation mark German firm's annual self-service show.

How long before RFID check-out?

Solutions at Wincor World move closer to one of retail's Holy Grails.

NRF 08: emphasis on 'green'

by James Bickers — Editor, Networld Alliance

Retail's Big Show saw a major emphasis on the environment.

Ben Stein speaks at NRF

by James Bickers — Editor, Networld Alliance

Actor/economist gives state-of-the-economy address to retailers.

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

The planning puzzle

by James Bickers — Editor, Networld Alliance

For technology, intelligent planning makes all the difference.

Snag shoppers with self-service

Self-service is a key part of any smart multi-channel strategy.

The psychology of digital signage

by David Drain

A neuroscientist analyzes the effects digital signage has on the brain.

Tapping the POS to test content

by James Bickers — Editor, Networld Alliance

POS data can provide insight into how well in-store media is working.

Kiosks take over c-stores

Popular self-service devices to move in on convenience stores in 2008.

Brand appeal in the auto showroom

Digital signage is a powerful tool for car dealers.

Blockbuster challenges redbox

Movie-rental giant tests kiosks at Papa John's, Family Dollar locations.

Optical boutique turns heads — literally

by James Bickers — Editor, Networld Alliance

Eyewear provider uses creative digital signage to catch the customer's eye.