Top 100: 11. Groupon

Groupon delivers everything the dot-com boom once promised: huge sales and easy profits at minimal startup cost generating monster buzz. The company was…

Top 100: 10. UGC, product reviews

Jumping from No. 31 on the 2010 list of Top 100 Retail Movers & Shakers, consumers are increasingly turning to each other for product or service…

Top 100: 12. In-store Web access

Following in the footsteps of Best Buy, Borders and CompUSA, retailers are offering customers in-store Web access through self-service kiosks and workstations.

CVS taking heat for length of store receipts

Coupons and special offers are stretching the length of the average receipt - and customers don't like it.

Whole Foods Wellness Club focuses on consumer education

What does $739 get you at Whole Foods? A one-year membership in its new Wellness Club.

Top 100: 13. M-commerce

Travel and entertainment ticket sales have largely fueled the rapid growth of mobile commerce thus far. Mobile ticketing transactions alone are forecasted to…

Top 100: 14. The iPad and other tablet devices

Few mortals can disrupt entire industries with a single product launch the way Steve Jobs can. Apple's most recent game-changing moment came on April 3, 2010…

Infomercials and Groupon deals on digital out-of-home?

by Christopher Hall — w, t

Ad tech firm rVue expands its direct-response inventory; will this start a new trend in DOOH?

Top 100: 15. Web-enabled POS

In years past, adding Internet connectivity to a store’s point-of-sale system allowed employees to access the retailer’s own e-commerce site and other…

Stipple aims to turn Web images into embedded storefronts

New service enables embedding of brand and pricing information, as well as links to purchase, within editorial images.

Opinion: The retail 'moment of truth' has run amok

Why trying to pull apart the Gordian knot of consumer motivation and label each piece is an exercise in futility.

Walmart pushes into urban America

The new small-format Walmart Express debuted in the U.S. recently.

Top 100: 16. Digital signage

Digital signage is transforming the customer experience by displaying targeted messages — including animated content — that can easily be customized according…

Top 100: 17. Experience Design

At its core, design experience operates from the premise that when consumers purchase a product or service, they actually want something more. They want to…

Narian releases suite of NFC tools for merchants

Narian Technologies looks to provide retail, restaurants with tools to leverage NFC on mobile devices.

Commentary: Is the US ready for cashless kiosks?

Mobile payments and NFC is on the way; how quickly will the kiosk sector get on board?

Five steps to building a multichannel culture

Now is the time to implement culture change to be part of the digital age of commerce.

Top 100: 18. Smaller store formats

Taking its Neighborhood Market store concept a step further, big box champion Walmart is planning to open several dozen scaled-down stores throughout Chicago…

Top 100: 19. Discounting

To no one's surprise, a struggling economy, coupled with double-digit unemployment, has kept U.S. consumers on a perpetual bargain hunt. As consumers flock to…

Mayo Clinic goes shopping for patients at Mall of America (Video)

by Christopher Hall — writer, self

Interactive kiosks and digital signage highlight the Mayo Clinic's new "high-tech outpost" at Mall of America.