CETW2011: Turning a kiosk into a mini retail store

Retailers can create a store in only 2 feet of space.

Social shopping: Are we there yet?

Retailers are increasingly turning to social media, but how many have realized its potential?

Why is lululemon athletica quoting Ayn Rand?

by James Bickers

The yoga retailer's blog and shopping bags have recently extolled the "Bible of the Tea Party."

Coinstar's new TV ads focus on no-fee gift cards

Campaign invites shoppers to experience "pure bliss" when they trade in their change for a variety of retail gift cards without giving Coinstar a cut.

Survey: Consumers trying more fashion retailers in 2011

Thirty-two percent tried a new fashion retailer in the past 90 days, up from 14 percent in 2010.

Survey: Grocery shoppers maintain or increase spending, look for more value, service

Consumer spending on groceries has increased in the past three months, but consumers are expecting more from their stores.

CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.

CETW11: Digital experiences create 'multiverse' of customer engagement

by Christopher Hall

A business strategist looks at how digital technologies expand the three dimensions to expand engagement opportunities.

CETW11: 3 ways self-service enhances the customer experience

Attendees learned about three successful self-service deployments.

Report: Mobile device retail traffic will more than double this November

Fifteen percent of people logging onto a retailer's Web site are expected to do so through a mobile device.

Robotic kiosk taking self-service to next level

Company testing ice cream in its new kiosk that uses a robot to makes five-layer concoctions.

Intuit partners with AT&T to provide GoPayment mobile POS to small biz customers

by James Wester — Editor 1, Mobile Payments Today

Companies to provide automatic sign-up and pre-approval to AT&T merchant customers.

CETW11: Five shows in one

by Christopher Hall

From digital signage to self-service to mobile and more, CETW aims to cover the spectrum.

Why it is time for retailers to quit discounting, start rewarding

Promos mainly appeal to shoppers that only buy on discount without the intent to repurchase.

Checkout system ShelfX allows shoppers to skip lines

ShelfX will eliminate long lines and the need for cashiers, but how adoptable is the platform?

PCI expands encryption standard for mobile devices

by James Wester — Editor 1, Mobile Payments Today

Recently updated standards now allow mobile mag-stripe readers to be tested and approved for compliance.

5 Things: Five tips to get the most out of interactive digital signage in retail

An expert from tech titan HP offers his "5 Things" for interactive retail digital signage.

MasterCard's Woo talks mobile strategy, future

by James Wester — Editor 1, Mobile Payments Today

The company's head of mobile strategy defines MasterCard's role in the industry.

Five necessary steps for integrating your mobile and in-store retail channels

The face of the in-store retail channel is rapidly changing with the evolution and integration of mobile.

Harvey Mackay: Taking care of customers is taking care of business

Nothing, absolutely nothing, is more important in running a business than stellar customer service.