March 24, 2011
Appearing on Fortune’s annual “100 Best Companies to Work For” list every year since its inception in 1998 — and placing among the top 10 for eight consecutive years — has not made Wegmans complacent. The top-rated grocery chain increased its 2010 budget for customer service courses by 13 percent over the year before, investing $27.3 million in the effort. That number does not include new-store orientations or the extra staffing costs incurred while workers are in class. Wegmans’ employee tuition scholarship program also survived the recession with 1,423 staffers taking advantage of the perk in 2009.
Download the complete Top 100.