Automated Retail & Kiosk Innovation Show
10 reasons to attend ARKI 2025 in Tampa
Formerly known as the Self-Service Innovation Summit, ARKI brings together operators, brands and technology leaders for three days of learning, networking and collaboration in sunny Tampa, Florida.
October 28, 2025 by Sandra Carpenter — Editor, Networld Media Group
Automation, AI and retail innovation all converge this December at ARKI 2025, the newly rebranded Automated Retail and Kiosk Innovation show. Formerly known as the Self-Service Innovation Summit, ARKI brings together operators, brands and technology leaders for three days of learning, networking and collaboration in sunny Tampa, Florida.
If you're looking to stay ahead of the curve in self-service and automation, here are ten reasons you'll want to be there.
1. A refreshed vision for automation
ARKI reflects a growing convergence between vending, kiosks, robotics and autonomous retail. The show's new identity mirrors how the industry itself is evolving beyond category lines to focus on the full automation ecosystem.
2. Steven King takes the stage
BlueSky Robotics CEO and UNC professor Steven King will co-host and deliver the opening keynote. Known for his work at the intersection of robotics, design and human experience, King will share how automation can enhance, not replace, human connection in self-service environments.
3. Insight from leading operators and innovators
The agenda features voices from across the automation landscape, including California Pizza Kitchen, LBX Food Robotics, Burroughs, Farmer's Fridge and Aramark, all offering practical perspectives on growth, sustainability and customer engagement.
4. Actionable AI and data strategy
From predictive analytics to applied AI, Friday's sessions, including Predictive Kiosks: Leveraging AI for Proactive Service & Data-Driven Decisions, offer a deep dive into how data is transforming decision-making and maintenance across industries.
5. Smarter retail in action
Smart Vending, Smarter Brands explores how automated retail is reshaping verticals from wellness to hospitality. Panelists will share how AI, IoT and consumer insights are fueling the next wave of 24/7, data-driven convenience.
6. A focus on user experience
Sessions like Seamless Self-Service: Crafting Kiosk Experiences That Build Brand Loyalty bring design to the forefront, showing how intuitive UX and thoughtful interfaces can turn a quick transaction into a lasting brand impression.
7. The ARKI Awards
The Automated Retail & Kiosk Innovation Awards celebrate the companies and individuals driving the industry forward. Categories range from Best Payments Innovation to the Responsible Innovation Award, recognizing the work that's redefining what self-service can do.
8. Networking that feels natural
From the Welcome Reception to the Meet the Speakers Dinner Party, ARKI is known for its accessible, relationship-driven atmosphere. Whether you're talking shop over cocktails or meeting editors and panelists one-on-one, it's an ideal setting to make real connections.
9. Real stories, real results
The Prove Your Case: Automation Wins session highlights three rapid-fire case studies from industry experts. Expect candid insights into what's working in automation and what still needs refining.
10. Sunshine and strategy
Held December 10–12 in Tampa, ARKI offers both the warmth of Florida in winter and the inspiration of a fast-moving industry summit. It's the perfect way to close out the year surrounded by innovators, problem-solvers and peers shaping the future of automation.
ARKI 2025 will be held at the Hilton Tampa Downtown. For full details and registration information, visit automatedretailandkiosks.com.
About Sandra Carpenter
