Automation & Self-Service News & Media
The Future of Customer Trust: Responsible AI in CX Voice Channels
As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also…
Presented by Modulate
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Power, Connectivity, and Uptime: Smarter Ways to Keep Self-Service Running Strong
In this webinar, Micah Larsen, Sales Director at Switch Always On will explore the two foundational elements that every unattended retail, kiosk, vending, and…
Presented by Switch Always On
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Screenverse co-founders talk DOOH strategy, challenges, innovations ahead
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the Digital Signage Today podcast Screenverse CEO David Weinfeld and Screenverse President Adam Malone share insight on the shift of digital…
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Future-Ready Airport Kiosks: 3 Trends Transforming the Passenger Journey
As passenger expectations evolve and regulatory requirements shift, kiosk technology must keep pace - offering smarter, more flexible, and inclusive solutions…
Presented by Zebra Technologies
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Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI
Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…
Presented by Deputy Corporation
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The AI Advantage in Retail: Driving Engagement, Loyalty, and Sales
Retailers face mounting challenges as consumer expectations rise. But there’s good news. Small, strategic interventions at key moments in the customer journey…
Presented by NICE
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Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!
Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…
Presented by Crane Payment Innovations
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The future of automation and self service
The rise of linked technologies, from 5G and upcoming 6G networks to AI and the Internet of Things, is rapidly transforming the linked destinies of automation…
Presented by Automation & Self-Service
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