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Judy Mottl

Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades,  including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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Recent Contributions


Martha Stewart prepping AI-powered home management site

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The startup, due to launch the Hint site, has $10 million in seed funding from Slow Ventures, a venture capital fund.

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Gas fueling Costco growth, customer loyalty

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Consumers wanting cheap gas are hitting Costco pumps and driving customer loyalty for the wholesaler.

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Target taps 3D, simulation tech for Houston Receive Center

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Meeting consumer demand is the top priority for any retailer and for Target that means faster, more efficient product distribution.

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Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

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C-store RaceTrac redefines loyalty via enhanced rewards program

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards…

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Vitamin Shoppe leader talks delivery strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leanna Buttner, senior director of digital commerce for The Vitamin Shoppe, shares insight on the retailer's strategy to expand same-day delivery into its own…

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Home Depot solves Pro customers' top headache with real-time delivery tracker

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Home Depot's live tracking tool, available via Home Depot’s website and app, solves what had been a big issue for its Pro customers -- the lack of insight on…

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Verizon hospitality leader shares insight on eliminating retail's phantom inventory

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Verizon's hospitality strategy leader Katie Riddle shares insight on how to avoid phantom inventory and how computer vision technology is giving retailers…

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Toshiba leader talks mobile device innovations, retail customer experience tech

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Toshiba Global Commerce Solutions is going big when it comes to mobile solutions for the retail segment.

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Friar Tux AI try-on tool offers virtual formalwear shopping experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Friar Tux's AI try-on tool allows customers to view a personalized visualization of selected suits and tuxedos, enabling comparison of different styles and…

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