Coveo Solutions Inc. News & Media

Most consumers would use GenAI as shopping assistant

September 18, 2025

More than 70% of consumers would use GenAI for holiday shopping and the number is much higher (85%) when it comes to Gen Z and millennial shoppers.

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Consumers struggling to get help, frustrated by search efforts

April 24, 2025

A good number of consumers, 84%, struggle to find information during search efforts and 53% cite search as their biggest frustration in the digital customer…

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Freedom Furniture taps Coveo to boost product discovery in omnichannel shopping

April 1, 2025

Freedom Furniture, an Australian and New Zealand retailer, has deployed Coveo's AI Platform across 60 stores to improve product discovery during the…

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Retail, tech leaders share 2025 retail CX predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Visual search, compliance issues, tech advancements lead list of 2025 predictions.

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Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.

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