Deloitte News & Media
Consumers feeling a bit Grinch-like this holiday season
October 20, 2025
Consumers will spend an average of $1,595 this holiday season — reflecting a 10% drop compared to the 2024 holiday season.
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Back-to-school spend projected to hit $30.9B
July 24, 2025
Back-to-school spending, for K-12 students, is projected to remain steady and hit a collective $30.9 billion.
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Consumers fast becoming value seekers
July 11, 2025
Four in 10 American consumers are considered value seekers and seeking out brands that offer more value for the price.
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Consumers embracing AI with some caveats
December 10, 2024
While consumers are increasingly embracing GenAI, they remained concerned about consumer privacy and security.
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Online shopping will drive holiday sales growth
September 17, 2024
The holiday retail sales season will see an increase between 2.3% and 3.3% but online holiday sales will be more robust, growing between 7% and 9%, compared to…
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Benefits of AI in retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence technology is on the cusp of huge adoption and the prime reason are all the benefits AI brings to retail.
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Back-to-school spending will flatten due to economic concerns
July 15, 2024
Financial and economic concerns will likely flatten the back-to-school spending, according to Deloitte research, averaging about $586 per student with a…
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Customer loyalty tied to consistent customer service
February 14, 2024
Most consumers, three out of four, are more loyal to stores that show consistent customer service and experiences and nearly two-thirds of consumers belong to…
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Robust e-commerce sales expected this holiday season
September 18, 2023
E-commerce sales will grow between 10.3% and 12.8% this holiday season compared to 2022 and holiday retail sales will likely increase between 3.5% and 4.6%.
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Walmart, Amazon, Costco lead largest retailer list
March 2, 2023
Walmart, Amazon and Costo are the top three largest retailers, respectively, according to a Deloitte Global's "Global Powers of Retailing 2023 Report," that…
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Big e-commerce sales activity projected for holiday sales
September 19, 2022
Lots more consumers will be shopping e-commerce sites when it comes to the holiday purchases this year with one annual forecast predicting growth to land…
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Working women dealing with high burnout level, claims report
June 13, 2022
Working women are facing a high level of burnout and a lack of flexibility in the job, according to a Deloitte report, "Women @ Work 2022: A Global Outlook."
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Examining factors spurring the 'great retail reset'
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers, in the wake of COVID-19, are wrestling with big issues as a retail reset is on the brink. A Deloitte report provides insight on what retailers…
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Consumer demand, tech needs driving big back-to-school spend
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As schools re-open consumers are swarming retail stores and e-commerce sites, with big spend projections for the sales season. Retailers with a strong…
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A look at retail's top 7 trends
June 23, 2020
E-commerce, convenience and a changing brick-and-mortar shopping environment are among the top seven trends in retail today, according to a Deloitte report…
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Consumer financial concerns not subsiding
May 27, 2020
The COVID-19 pandemic has more than a quarter of U.S. consumers worried about making payments and nearly half, 43%, are delaying large purchases given the…
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Deloitte strategy experts: Cloud services bode big rewards for retail segment
by David Linthicum, chief cloud strategy officer and Jerry Hoberman, principal, Deloitte Consulting LLP, Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Deloitte Consulting LLP's Chief Cloud Strategy Officer, David Linthicum, and Jerry Hoberman, principal, share insight on how and why cloud adoption and…
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