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IKEA News & Media

Ikea rewards strategy goes well beyond just rewarding a purchase

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The home furnishing brand has revamped its Ikea Family rewards program to provide reward opportunities throughout the entire customer journey — from planning…

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Ikea Canada transforms rewards with personalized experience

June 20, 2025

Ikea Canada has revamped its Ikea Family rewards loyalty program by providing a personalized experience tailored to a customer's unique home furnishing needs.

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Ikea launches rewards program offering points beyond purchase

May 30, 2025

Ikea U.S. has launched a rewards program that lets Ikea customers earn points throughout the entire customer journey, from planning to shopping to purchase.

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Ikea kiosk helps shoppers find the perfect mattress

October 21, 2024

Ikea's Upptäcka kiosk allows customers to find the perfect mattress based on their sleeping patterns, according to an Insight DIY report.

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Ikea debuts self-service kiosks to streamline shopping experience

July 3, 2024

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore…

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Ikea Amsterdam extends self checkout, adds in-store pick up

February 27, 2024

Ikea Amsterdam has introduced two vending machines to provide in-store pick-up with the ability to handle 480 orders daily, according to a press release.

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Teddy bear is Ikea’s big seller these days

January 9, 2024

The Djungelskog teddy bear is flying off the shelves at Ikea.

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Ikea doling out $54M in bonus pay

December 4, 2023

Ikea plans to deliver $54.5 million in bonus payouts to workers given a record-high sales year.

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What retailers are closed on Thanksgiving?

November 21, 2023

Once upon a time Thanksgiving was celebrated not only for a bountiful spread on the table but as the kickoff time for the infamous Black Friday sales at nearly…

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Ikea debuts business member loyalty program

May 2, 2023

Ikea is offering business members discounts, design support and other resources as part of a free loyalty program focused on small businesses.

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Ikea investing $5.58M in EV charging for delivery vehicles

April 28, 2023

Ikea, the Sweden base furniture retailer, will invest £4.5 million ($5.58 million) in a nationwide EV charging infrastructure to provide charging points for…

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Ikea planning $2.2B U.S. expansion

April 24, 2023

Ingka Group, which owns Ikea, expects to spend $2.2 billion for a U.S. expansion effort.

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Ikea launches $10M social fund for workers

November 23, 2022

Ikea is launching a $10 million social fund, as well as offering bigger staff discounts, to support workers dealing with higher living costs.

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Ikea US, Electrify America team up on EV charging stations

August 22, 2022

Ikea U.S. has teamed with Electrify America to bring ultra-fast public charging stations and delivery fleet electric vehicle charging to more than 25 Ikea…

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Ikea adjusting to changing consumer habits

May 19, 2022

Ikea plans to spend $3.16 billion on city-center stores and using existing big box locations as distribution hubs to support e-commerce orders.

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Amazon, H&M, Ikea halt Russia business channels

March 9, 2022

Amazon, H&M and Ikea are the latest retailers to halt, suspend or change up business operations in Russia in light of Russia's war on Ukraine.

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Ikea hikes price in new year

January 11, 2022

It will cost a bit more to shop at Ikea in 2022 as the retailer is raising prices by an average of 9%.

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Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf

March 24, 2021

The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…

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Top emerging technologies transforming the retail experience

by Ed Durbin — Global Director of Retail Solutions, End-User Computing, VMware

Ed Durbin, global director of retail solutions, end-user computing, VMware, shares insight on how retailers that leverage emerging technologies like AR/VR, IoT…

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Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

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