September 15, 2026
More than half, 65%, of consumers plan to use artificial intelligence for at least one part of their holiday shopping, and only 8% of retailers view themselves…
read nowDecember 3, 2025
Two-thirds of online shoppers feel anxious after they click the buy button.
read nowOffering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…
Presented by RetailCustomerExperience.com
download now