Most holiday shipping offers to expire on or before Dec. 18

December 14, 2009

Holiday procrastinators, take note: It's not too late to shop online and receive gifts by Christmas, but the window is closing. According to Shop.org's…

Study: Stigma of gift receipts is diminishing

December 9, 2009

To ensure that recipients are happy with holiday gifts, millions of Americans will rely on gift receipts to enable loved ones to return or exchange a gift…

Survey: Word of mouth influences most electronics, apparel purchases

December 6, 2009

Retailers will spend millions of dollars on advertising this holiday season, but many shoppers won't commit to buying some gifts until hearing from people just…

Cyber Monday spending shifts to early mornings, evenings, less shopping at work

November 30, 2009

Retailers who were expecting strong Cyber Monday sales over shoppers' lunch hour may have been disappointed when those sales were softer than expected, but…

Black Friday verdict: Number of shoppers up, average spending down

A National Retail Federation survey conducted over the weekend confirms the expected: more people spent less.

Number of Americans to shop on Cyber Monday nears 100 million

November 29, 2009

As online retailers put the finishing touches on Cyber Monday promotions, the number of people who plan to shop on the Monday after Thanksgiving may surpass…

Retailers ramping up Cyber Monday promotions

November 22, 2009

Holiday shoppers looking for bargains aren't likely to be disappointed when they learn what retailers have planned for Cyber Monday. According to Shop.org's…

Tory Burch, Sir Terry Leahy, other speakers announced for NRF 2010

November 18, 2009

The National Retail Federation will welcome some of the world's most influential retail leaders during its 99th Annual Convention and EXPO at the Jacob Javits…

Report: Gift card spending to drop slightly

November 18, 2009

While they remain the most requested holiday item, shoppers are expected to pull back on buying gift cards again this year. According to NRF's 2009 Holiday…

Quantum Retail unveiling 'Agile Customer Experience' at NRF

November 17, 2009

Quantum Retail will be exhibiting at the National Retail Federation's Big Show in booth 2359 Jan. 10-13 at the Jacob K. Javits Center in New York. Quantum's…

Report: More holiday shoppers will pay with debit, cash

November 16, 2009

It's the year for a little more green and a little less plastic. According to NRF's 2009 Holiday Consumer Intentions and Actions survey, conducted by…

Xsilva to showcase Mac-based POS at NRF

November 16, 2009

Xsilva Systems Inc., maker of LightSpeed, a comprehensive suite of tools for retailers, is set to become the first company to present a Mac-based…

NRF announces top ten retailers for customer service

November 15, 2009

The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 finalists selected by shoppers in the annual…

Best Buy execs to talk consumer behavior

November 10, 2009

A Sunday afternoon session at January's NRF Big Show 2010 will tackle new buying behavior that retailers will need to adjust their strategies for.

NRF 2010 to feature Innovation Station

November 10, 2009

The Innovation Station at the 2010 NRF Big Show will provide unique access and insight to some of today's retail thought leaders and the innovations, mistakes…

NRF releases crowd management guidelines for retailers

November 8, 2009

As one of the busiest shopping days of the year approaches, retailers are focusing on one key component of their holiday plans: crowd control. With the help…

NRF updates 'buyer beware' product list

November 2, 2009

The National Retail Federation has added new products to a consumer alert about common household items being sold through some online auction sites, warning…

Survey: Returns fraud will cost retailers $9.6 billion in 2009

October 28, 2009

Though return fraud continues to plague the retail industry, changes in policies have helped companies see improvements in some areas. According to NRF's…

September retail sales see modest increases thanks to weather, late back-to-school sales

October 13, 2009

Consumers opened up their wallets last month to treat themselves to new Fall apparel and other discretionary purchases, helping September retail sales see…

Freakonomics co-author to speak at NRF 2010

by James Bickers — Editor, Networld Alliance

Journalist Stephen Dubner has been added to the roster of "retail's big show," taking place this January in New York.