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Old Navy News & Media

Old Navy deploying Radar tech to elevate customer experience

April 4, 2025

Old Navy is planning a phased roll out of Radar's AI-powered RFID technology to give store associates real-time inventory information so they can locate items…

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Gap CEO Sonia Syngal stepping down

July 12, 2022

Gap Inc. CEO and President Sonia Syngal is leaving her role and Bob Martin, the retailer's executive chairman, will serve as interim chief during the search…

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Old Navy CEO leaves leadership role

April 28, 2022

Nancy Green, Old Navy's CEO and president, left her role last week and Gap Inc. CEO Sonia Syngal will lead the brand while an external search is conducted to…

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Gap launching customer experience center in Texas

February 26, 2021

Gap Inc. is planning to open a customer experience center in a quest to speed up inventory delivery and gain efficiency within its digital online shopping…

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Mall operator suing retailers for late rent

June 8, 2020

Simon Property, the biggest mall operator in the U.S., is suing Old Navy, Banana Republic and The Gap for back rent and other charges related to store leases…

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Gap opening 800 stores by month's end

May 7, 2020

Gap Inc. is sharing its strategic plan to re-open 800 stores by the end of May starting with a small numberr of Texas locations this week.

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Gap expanding physidigital strategy across Old Navy stores

July 16, 2018

Old Navy stores across the U.S. are now reflecting parent company Gap's customer experience strategy to blend the physical with the digital.

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Robust financials ahead for Old Navy

September 12, 2017

Not every retailer is struggling, and those who are may want to take a long hard look at what's going on at Old Navy.

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Gap pulls Old Navy from Japan due to sales dip, consumer disinterest

May 20, 2016

There will be no 'flip-flop' day happening in Japan this year as Gap is pulling its Old Navy brand out of Japan, shuttering over 50 stores due to declining…

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